MSI Support Help

[Laming]

Hello friends, recently my MSI GTX 980 Ti has died. It is only 11 months old (Purchased Nov, 2015) and still under warranty according to the MSI global policy (http://imgur.com/kiml9SS)  
I sent a support ticket in last month with proof that the card was failing. When I first noticed it I was using ShadowPlay to record and I was seeing a crazy amount of artifacts in my recordings so I asked around and everyone that replied to my posts told me that it was 100% the card and it should be RMA'd. In my support ticket I provided proof that the card was failing both in picture and video formats, (http://i.imgur.com/lm0sQ3M.png). I made the mistake of calling it EVGA Experience ShadowPlay instead of GeForce Experience ShadowPlay. The response I received was  
'Dear Customer,

This is MSI not EVGA. You might be at the wrong place?'  
It seems that the MSI employee didn't even look at the images(or the included YouTube link with video proof) or read the ticket properly. I stopped using ShadowPlay and the card seemed fine up until a few days ago.  
I was playing some games when both of my monitors turned a light gray colour (Somewhere around #b4b4b4) and I hard to hard reset the PC. Upon restarting I was unable to get past the initial Windows loading screen,(http://imgur.com/ertYHpk). After trying switching HDMI and DVI cables, only using 1 monitor, turning on the PC without having a monitor connected then plugging one in after logging into Windows, I proceeded to format my hard drive and fresh re-install Windows. After the re-installation I was able to get into windows and start fresh. I installed GeForce Experience to get the latest drivers, after installing and restarting I was again no longer able to get past the initial Windows loading screen, seen above. I thought maybe it was GeForce Experience so I used Windows Restore and reinstalled GeForce Experience then restarted. Worked perfectly fine. Only once I installed the graphics driver was I again no longer able to get past the initial Windows loading screen. I took out the MSI GTX 980 Ti and replaced it with my old GTX 680, I was able to get past and load into Windows completely.  
This is all information I gave to MSI on my support ticket in efforts to get a RMA. I also included a screenshot of my receipt(required for their RMA process). Their resonse was  
"You’ve got an oversea model from USA. You cannot claim any warranty here in Australia. There is not International Warranty for desktop components."  
So my question is what am I supposed to do? The product failed in under a year and they have a global warranty policy which my incident falls under, yet I'm not supported because I bought one of their products from an official reseller(NewEgg) and I live in Australia? It's also worth noting that nowhere on the Warranty page does it state that there is no "International Warranty for desktop components" on both the US and AU websites.  
https://us.msi.com/page/warranty/  
https://au.msi.com/page/warranty/  
 
Any help in what I can do is greatly appreciated.