Need Some Help

[BagPipeBoy]

My computer has been acting up lately, and so i decided to factory reset my computer. Everything went well except for at the end when it get me a message saying "Failed to Reset Computer" or something along those lines. Then it gave me a phew options, such as, troubleshoot, Start Normally, Turn off PC, and a couple others. I picked Start Normally, and all of the sudden my computer turned off and on, and then it continued to turn on, show my monitor logo (which it usually does upon startup) dim the screen, and turn off. It is still doing this and it keeps repeating. I have tried turning off and on my PC, powering it off with my power supply, and also leaving it turned off for 1 hour and nothing has worked, please help.

[Poohl]

did you reset Windows or the cmos?

can you get into Cmos (spam Del / F2 during startup).

What Mobo manufacturer?

[BagPipeBoy]

1 minute ago, Poohl said:

did you reset Windows or the cmos?

can you get into Cmos (spam Del / F2 during startup).

What Mobo manufacturer?

I reset Windows

I just got into the Cmos and the Mobo is MSI. How can i fix it from there?

 

[Poohl]

If windows is the problem, you can't.

to find out unplug your HDD and any other storage Device.

if that fixes it or is says something like "no boot device found" it's 'just' Windows.

[BagPipeBoy]

1 minute ago, Poohl said:

If windows is the problem, you can't.

to find out unplug your HDD and any other storage Device.

if that fixes it or is says something like "no boot device found" it's 'just' Windows.

But i got to the MSI Cmos page, cant i fix it from there?

 

[Poohl]

You could check the Boot devices. Is your HDD detected correctly and first Boot Device? other from that it's great you got into Cmos. so your hardware is mostlikely OK.

[BagPipeBoy]

2 minutes ago, Poohl said:

You could check the Boot devices. Is your HDD detected correctly and first Boot Device? other from that it's great you got into Cmos. so your hardware is mostlikely OK.

The HDD is detected and is the first Boost Device

 

[Poohl]

Just now, BagPipeBoy said:

The HDD is detected and is the first Boost Device

 

you can load optimized defaults. this also fixes a lot of errors. but you have to do the Test:

 

8 minutes ago, Poohl said:

to find out unplug your HDD and any other storage Device.

if that fixes it or is says something like "no boot device found" it's 'just' Windows.

 

[BagPipeBoy]

2 minutes ago, Poohl said:

you can load optimized defaults. this also fixes a lot of errors. but you have to do the Test:

 

 

How do i load it?

 

[Poohl]

Just now, BagPipeBoy said:

How do i load it?

 

usually its an option at the main page.

Just select it (and press enter/click), click yes on the "Confirm and exit" dialoge and then let it reboot.

[BagPipeBoy]

I cant seem to find it, can u give me a little more detail?

[Poohl]

22 hours ago, BagPipeBoy said:

I cant seem to find it, can u give me a little more detail?

Settings->Save&Exit->Restore Defaults.

[BagPipeBoy]

2 hours ago, Poohl said:

Settings->Save&Exit->Restore Defaults.

I did that and save and rebooted and it changed some things but it is still doing the same thing as before

[jvb50m]

Do you need to recover any files from the computer? if so clone the hd and then format it and reinstall windows (make sure you have your product key) If you do not want to do this there are other options 

The only one i can think of right now is making a bootable usb using windows media creation tool and running the troubleshooting process to fix errors Ie chkdsk sfc startup repair.

you can also format (wipe) your windows drive to do a clean install

 

[BagPipeBoy]

17 hours ago, jvb50m said:

Do you need to recover any files from the computer? if so clone the hd and then format it and reinstall windows (make sure you have your product key) If you do not want to do this there are other options 

The only one i can think of right now is making a bootable usb using windows media creation tool and running the troubleshooting process to fix errors Ie chkdsk sfc startup repair.

you can also format (wipe) your windows drive to do a clean install

 

do you have like skype or something so i can talk to you, cuz i dont understand half of this and would have to make you walk me through it. my skype is: justinboak  add me if you want.