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My computer will restart itself whenever I play a source game after a few minutes, such as Dota or CSGO. Strangely, it does not happen when I play other games, like Overwatch or Dirt 3. I have googled this problem, yet none of the solutions I find work. I have monitored temps and made sure that it is not overheating. I have reverted all overclocks. I have run the Windows Memory Diagnostic. I have unchecked the automatic restarts thing. In Event Viewer, it gives me a Kernel-Power (ID 41) critical error that is causing the system to shut down, but all the bug checks come back false. Does anyone have an idea what the problem might be and what I can do?

Specs:

  • MSI Z87 G45 Gaming
  • Intel i5-4670K
  • Nvidia GTX 970
  • Corsair HX 850
  • 8GB DDR3 1600Mhz
  • Samsung 840 EVO
  • WD Blue
  • Windows 7
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9 minutes ago, Grabster said:

My computer will restart itself whenever I play a source game after a few minutes, such as Dota or CSGO. Strangely, it does not happen when I play other games, like Overwatch or Dirt 3. I have googled this problem, yet none of the solutions I find work. I have monitored temps and made sure that it is not overheating. I have reverted all overclocks. I have run the Windows Memory Diagnostic. I have unchecked the automatic restarts thing. In Event Viewer, it gives me a Kernel-Power (ID 41) critical error that is causing the system to shut down, but all the bug checks come back false. Does anyone have an idea what the problem might be and what I can do?

Specs:

  • MSI Z87 G45 Gaming
  • Intel i5-4670K
  • Nvidia GTX 970
  • Corsair HX 850
  • 8GB DDR3 1600Mhz
  • Samsung 840 EVO
  • WD Blue
  • Windows 7

ID 41: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
 

Could be your PSU. One quick Google search "HX850 problems" and the first result that came up was the exact same symptoms. http://www.tomshardware.com/forum/id-2149606/corsair-hx850-problems.html

Intel® Core™ i7-12700 | GIGABYTE B660 AORUS MASTER DDR4 | Gigabyte Radeon™ RX 6650 XT Gaming OC | 32GB Corsair Vengeance® RGB Pro SL DDR4 | Samsung 990 Pro 1TB | WD Green 1.5TB | Windows 11 Pro | NZXT H510 Flow White
Sony MDR-V250 | GNT-500 | Logitech G610 Orion Brown | Logitech G402 | Samsung C27JG5 | ASUS ProArt PA238QR
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Intel® Core™ i7-1265U | Kioxia KBG50ZNV512G | 16GB DDR4 | Windows 11 Enterprise | HP EliteBook 650 G9
Intel® Core™ i5-8520U | WD Blue M.2 250GB | 1TB Seagate FireCuda | 16GB DDR4 | Windows 11 Home | ASUS Vivobook 15 
Intel® Core™ i7-3520M | GT 630M | 16 GB Corsair Vengeance® DDR3 |
Samsung 850 EVO 250GB | macOS Catalina | Lenovo IdeaPad P580

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17 minutes ago, Grabster said:

My computer will restart itself whenever I play a source game after a few minutes, such as Dota or CSGO. Strangely, it does not happen when I play other games, like Overwatch or Dirt 3. I have googled this problem, yet none of the solutions I find work. I have monitored temps and made sure that it is not overheating. I have reverted all overclocks. I have run the Windows Memory Diagnostic. I have unchecked the automatic restarts thing. In Event Viewer, it gives me a Kernel-Power (ID 41) critical error that is causing the system to shut down, but all the bug checks come back false. Does anyone have an idea what the problem might be and what I can do?

Specs:

  • MSI Z87 G45 Gaming
  • Intel i5-4670K
  • Nvidia GTX 970
  • Corsair HX 850
  • 8GB DDR3 1600Mhz
  • Samsung 840 EVO
  • WD Blue
  • Windows 7

In my experience restarts usually end up being one of two things: overheating and/or power supply issues. If you've monitored temps then your next bet is that power supply as @BlueChinchillaEatingDorito said. Although Corsair is pretty decent brand from what I recall, you never know.

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19 minutes ago, BlueChinchillaEatingDorito said:

ID 41: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
 

Could be your PSU. One quick Google search "HX850 problems" and the first result that came up was the exact same symptoms. http://www.tomshardware.com/forum/id-2149606/corsair-hx850-problems.html

 

 

10 minutes ago, Stylized_Violence said:

In my experience restarts usually end up being one of two things: overheating and/or power supply issues. If you've monitored temps then your next bet is that power supply as @BlueChinchillaEatingDorito said. Although Corsair is pretty decent brand from what I recall, you never know.

 

Thanks, will try and acquire another power supply. 

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6 hours ago, Grabster said:

~snip~

Hi there :)

 

Besides the PSU I would also check the storage drives, especially the one that holds the games that are crashing. 

The system may be encountering with a problematic sector and thus restarting. I'd get diagnostic tools from the manufacturers' websites and see if both drives pass the tests. For the WD Blue that would be WD Data Lifeguard Diagnostic. Run it and see if the drive passes both the quick and the extended tests. 

 

Post back if you need any help with that!

 

Captain_WD.

If this helped you, like and choose it as best answer - you might help someone else with the same issue. ^_^
WDC Representative, http://www.wdc.com/ 

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