pc keyboard issues

[jelle_vdd]

hi everyone i have a wireless logitech keyboard with a bluetooth reciever.

if i connect the keyboard to my pc it doesnt work i cannot type anything but the media shortcuts still work; the moment i connect it to my laptop it does work.

 

also when i somethimes connect the usb reciever i get a bsod with fault in nonpaged area error.

 

the pc runs on a win 10 64bit

 

thanks

[Jwalbrecht2000]

2 minutes ago, jelle_vdd said:

also when i somethimes connect the usb reciever i get a bsod with fault in nonpaged area error.

Exactly what error code?

[jelle_vdd]

1 minute ago, Jwalbrecht2000 said:

Exactly what error code?

is there a way to acces the logs ? or somewhere i can view it since i cant remember?

[Jwalbrecht2000]

I'm not sure, the easiest way to get it would be to plug the keyboard in again, as much as you might not want to.

 

There are command prompt commands, but 1.) I don't know them and 2.) You might need the exact time of one of the crashes.

 

Maybe somebody else knows the cmd prompt more than I do.

[jelle_vdd]

5 minutes ago, Jwalbrecht2000 said:

I'm not sure, the easiest way to get it would be to plug the keyboard in again, as much as you might not want to.

 

There are command prompt commands, but 1.) I don't know them and 2.) You might need the exact time of one of the crashes.

 

Maybe somebody else knows the cmd prompt more than I do.

error code is 0x00000050

[Jwalbrecht2000]

Are all your drivers up to date?

[jelle_vdd]

3 minutes ago, Jwalbrecht2000 said:

Are all your drivers up to date?

normally yes everything

[jelle_vdd]

4 minutes ago, Jwalbrecht2000 said:

Are all your drivers up to date?

also if you just start up the pc i can type only one letter then after that only media shortcuts work like calculator ect.

[slanensis]

Maybe there is a problem with the drivers.

 

UNPLUG KEYBOARD FIRST

 

Control panel-hardware and sound-devices and printers-find your keyboard-properties-go to the other tab-properties-change settings-go to drivers tab-remove(or somethig like that I dont remember). Then, reinstall the drivers and plug your device.

[jelle_vdd]

4 minutes ago, slanensis said:

Maybe there is a problem with the drivers.

 

UNPLUG KEYBOARD FIRST

 

Control panel-hardware and sound-devices and printers-find your keyboard-properties-go to the other tab-properties-change settings-go to drivers tab-remove(or somethig like that I dont remember). Then, reinstall the drivers and plug your device.

if i unplug the reciever then there is no keyboard in devices and printers

[slanensis]

Just now, jelle_vdd said:

if i unplug the reciever then there is no keyboard in devices and printers

Then try it with the keyboard on. I tried that with my k70 RGB and it worked.

[jelle_vdd]

3 minutes ago, slanensis said:

Then try it with the keyboard on. I tried that with my k70 RGB and it worked.

nope still doesnt work

 

[slanensis]

5 minutes ago, jelle_vdd said:

nope still doesnt work

 

Now do the media keys work? Does the keyboard appear in devices and printers?

[Jwalbrecht2000]

Have you tried moving the keyboard to a different USB port?

[jelle_vdd]

10 minutes ago, slanensis said:

Now do the media keys work? Does the keyboard appear in devices and printers?

yes and yes

[slanensis]

1 minute ago, jelle_vdd said:

yes and yes

Uninstall any software and drivers and reinstall it.

[jelle_vdd]

1 minute ago, slanensis said:

Uninstall any software and drivers and reinstall it.

how can i unistall the drivers

[slanensis]

1 minute ago, jelle_vdd said:

how can i unistall the drivers

Seek help at the logitech forum, but normally the way i told you.

[jelle_vdd]

3 minutes ago, slanensis said:

Seek help at the logitech forum, but normally the way i told you.

did not solve anything tried it already

[slanensis]

5 minutes ago, jelle_vdd said:

did not solve anything tried it already

Msybe call logitech? I know that they may bullshit you, but hear what they say, and tell us. 

[slanensis]

6 minutes ago, jelle_vdd said:

did not solve anything tried it already

Also, go again in devices and printers, and right click-troubleshoot

[slanensis]

10 minutes ago, jelle_vdd said:

did not solve anything tried it already

Do you have the model name?

[jelle_vdd]

3 minutes ago, slanensis said:

Do you have the model name?

logitech k270

[slanensis]

2 minutes ago, jelle_vdd said:

logitech k270

http://support.logitech.com/en_us/product/wireless-keyboard-k270

download the two apps and try to resolve the problem,

[slanensis]

7 minutes ago, jelle_vdd said:

logitech k270

this problem could be a registry problem. Use a utility like Ccleaner, to repair the registry.