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Hi,

I've been using my headset plugged along with my mouse, keyboard, a ps3 controller and 2 external hard drives for a while (plugged in an working fine for about a year now). The headset is connected to the keyboard's usb pass through which is connected to usb 3.0 on the back of the motherboard. Today the headset just stopped working and windows notified me of a usb power surge. (I believe this fried the usb pass through on the keyboard (keyboard itself is still working). All the ports still work (tested using a usb), however specifically when i plug in the headset, it gives a power surge warning. Could it be the case that my headset (been using it for about a year now) is faulty? If it helps the power supply I'm using is the Fractal Tesla 800W. Thanks.   

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Change the PSU and/or headset

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If the headset doesn't work in any of your USB ports, try it out in another computer. If that doesn't work then it's dead. If it was in fact a power surge that killed it I would definitely RMA that power supply.

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I'm finding it strange because all the external hard drives work perfectly fine, but it is the headset (window is showing it as a unrecognised device now). The cable gets pretty warm after only a few moments. Would it be the headset instead of the PSU? Only specific ports show it as power surge, the rest show as a unrecognised device.

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sounds like your headset is dead if the wire gets warm. It also sounds like your power supply is the thing that killed it. surges can kill all sorts of hardware. It seems your headphones were the weakest link. I'd change the power supply to protect the rest of your hardware.

 

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2 minutes ago, sirmerlin860 said:

sounds like your headset is dead if the wire gets warm. It also sounds like your power supply is the thing that killed it. surges can kill all sorts of hardware. It seems your headphones were the weakest link. I'd change the power supply to protect the rest of your hardware.

 

specifically the back 4 usb 3.0 ports show power surge when plugged in

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5 minutes ago, sirmerlin860 said:

sounds like your headset is dead if the wire gets warm. It also sounds like your power supply is the thing that killed it. surges can kill all sorts of hardware. It seems your headphones were the weakest link. I'd change the power supply to protect the rest of your hardware.

 

update: i plugged the headset into my laptop, also showing up as power surge. Would it be safe to conclude my PSU is fine, issue being a faulty headset?

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