Missing emails in Outlook 2011

[tomgilburt]

Hi all,

 

hope to get some understanding and help with a problem of mine.

 

I am currently migrating users from Kerio mail server to Exchange Server 2013. All of the main mailboxes have gone over without any fuss (other than it taking a ridiculous amount of time) but now I've come to a problem with some "archive" mailboxes. 

 

Using Outlook 2011 for mac I have added the old mailbox using imap and the new mailbox using the exchange server credentials. these both work fine as I can access them both through their respective webmail interfaces. The Kerio mailbox "inbox" has 41000 emails in it and I've moved these emails into the Exchange mailbox "inbox" but only 19000 appear, even though the move progress bar showed a total of 41000 emails being moved. 

 

The new mailbox has plenty of space on the server and locally there is effectively unlimited storage. I'm under a fair amount of pressure as this is the archive for one of the Directors and he needs to access it asap. 

 

Does anyone know why this is happening and how I can get the rest of the emails to appear in the new inbox?

Does anyone know of a free .olm to .pst converter?

 

If anyone can help in anyway, please let me know,

 

Thanks in advance, Tom

[Bittenfleax]

In the bottom left corner of outlook. If it says "Filter Applied", press that and press "Clear all filters" and then "Ok".

[tomgilburt]

Hi Bittenfleax, thanks for getting back to me.

 

There are no filters applied. I have gone a different route on getting the emails migrated for this mailbox. 

 

I have however found a way round this for another mailbox. I let the kerio mailbox download fully, then set outlook to work offline. I then copied the emails across to the Exchange mailbox and they start to move over. After 20-30% of the emails have copied outlook asks me to go back online and then outlook starts uploading the moved emails to the exchange server. No idea why this should work, but at them moment it does so i'm not complaining