iPhone not booting

Sweatford · February 1, 2016

I've got an issue with a iPhone that screen is black and won t charge or boot up. I have tried a reset by holding down the two buttons and it didn t work. I have gone onto heat the phone up for a little while and it is now vibrating but it will still not boot. I have tried to connect it to iTunes to do an reset but it is coming up with the following "To Allow access , please respond to your iPhone" but I cannot respond because the screen is constantly black.

Any help would really be appreciated,

Thanks,

Sam

Link about heat the iPhone: http://forums.imore.com/iphone-4s/231912-iphone-won-t-charge-after-battery-drained.html

Sorry if I've posted in the wrong area.

Tearspacer · February 1, 2016

Almost sounds like the screen is dead then. Anything happen to it before it did this? Like left in a hot car or dropped? Also are you using the apple charger?

Sweatford · February 2, 2016

17 hours ago, Tearspacer said:

Almost sounds like the screen is dead then. Anything happen to it before it did this? Like left in a hot car or dropped? Also are you using the apple charger?

We're using an official charger, as far as I'm aware everything was fine before. Think it my be a case of sending it for a repair or getting a new one.