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If the card doesn't function in another computer it might be broken.

Also if he had previously installed a nvidia card, make sure to first uninstall the nvidia drivers before installing the new gpu into the system.

CPU:

Intel Core i5 2500k - Motherboard: Asus maximus iv gene-z - RAM: 2x Corsair Vengeance Blue 4GB DDR3-1600 CL9 - GPU: ASUS GTX 770 DirectCU II
Case: Coolermaster Centurion 5 II - Storage: Crucial M4 128GB, Seagate barracuda 3TB PSU: XFX 650W XXX Edition Modular PSU - Keyboard: Ducky Shine 2 Pro
Mouse: Razer Deathadder 2013 - Sound: Razer Characias
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