Help with new gpu

[David_comet]

Today i got a radeon r7 240 put into my pc but when ever i turn on the pc i get 6 short beeps and that just leeps repeating

The shop i was in (they installed it) said it should just work fine

Any ideas

[Shredder43]

what motherboard do you have?

[David_comet]

what motherboard do you have?

. I dont know its a old prebuilt pc

[pokechat8978]

Today i got a radeon r7 240 put into my pc but when ever i turn on the pc i get 6 short beeps and that just leeps repeating

The shop i was in (they installed it) said it should just work fine

Any ideas

If it's a Dell PC, 6 beeps indicates a video card failure.

[David_comet]

If it's a Dell PC, 6 beeps indicates a video card failure.

No its a hp

[Shredder43]

Does it have other PCIe slots?

[David_comet]

Does it have other PCIe slots?

No

[Shredder43]

Did you have a GPU in that computer before? Also, do you have any other computers that have a compatible PCIe slot?

[David_comet]

Did you have a GPU in that computer before? Also, do you have any other computers that have a compatible PCIe slot?

No i dont have another pc and it is a brand new card

[Shredder43]

so you didn't have a graphics card in there before this one?

[David_comet]

so you didn't have a graphics card in there before this one?

Oh sorry ya i did i dont no what one but i can try find out if that would matter

[David_comet]

so you didn't have a graphics card in there before this one?

AMD A10-5700 APU with Radeon HD graphics.

[Shredder43]

So you used the integrated graphics before?

[David_comet]

So you used the integrated graphics before?

dont no

[Shredder43]

was your monitor cable plugged into the one labeled integrated or discrete before you bought the r7 240?

[David_comet]

was your monitor cable plugged into the one labeled integrated or discrete before you bought the r7 240?

discrete

[Shredder43]

It's probably your graphics card then. you can try turning off the computer and taking out the card, and putting it back in (then turning the computer back on of course). If that doesn't work, the card may be dead. Post your results.

[David_comet]

It's probably your graphics card then. you can try turning off the computer and taking out the card, and putting it back in (then turning the computer back on of course). If that doesn't work, the card may be dead. Post your results.

ya i have tryed uninstalling it and i have restarted a few times so ill just reinstall the old one and if it works then i know the cards dead

[Shredder43]

If it doesn't work you can go back to the shop and see if they will replace it for you. If not you should be able to RMA the card to get a new one.

[David_comet]

ya i have tryed uninstalling it and i have restarted a few times so ill just reinstall the old one and if it works then i know the cards dead

ya cards dead ill take it back to the shop tomorrow thanks for trying to help mate its people like you that make this coummity great