Sibelius 6 keyboard issues

[Stephie_Girl]

So the gentleman I built a PC for and is an audio professional needs a bit of help.  Sadly he will be away tomorrow and being very new to the audio profession without physically being there it's tough.  So he bought a Mio MIDI 1 in 1 out USB device for his keyboard.  Under Sibelius it does recognize it as an input device, but whenever he plays anything on the keyboard, nothing shows up sounds or notes.  I had him try and make a new config, but the mio doesn't show up there.  Anyone have any other ideas?

[Stephie_Girl]

To add, it see's it as an input as the mio but when he types a note nothing happens under test either.

[Stephie_Girl]

http://www.sibelius.com/helpcenter/article.php?id=630&languageid=1&searchid=4388679

 

Came across this, standard stuff gonna try myself when I go over.

[t0wer]

double check the connection. make sure you are using input not output on the usb adapter.

 

and try and use the edit button instead of double or triple posting

[Stephie_Girl]

Sadly, his old sound card and front panel audio that had midi does not work anymore and they don't make them anymore...

[Stephie_Girl]

Any other suggestions?

[Stephie_Girl]

After assuring me he had the connections right he actually did not.  But to his credit they were labeled opposite as his last setup.  But it works and him and his wife are thrilled!!