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Critical HDD error?

Samwell
By Samwell
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Hi 

I was using my computer then a warning popped up about my secondary HDD, saying there was an error and that I need to backup my HDD immediately. It's a 640GB samsung drive that's been used for about 2 years for games and other programs. I was a bit doubtful of the message so I ran chkdsk in command prompt and it reported - 
Windows has scanned the file system and found no problems. 
No further action is required. 

624999423 KB total disk space. 
187809696 KB in 37629 files. 
7808 KB in 3846 indexes. 
0 KB in bad sectors. 
128047 KB in use by the system. 
65536 KB occupied by the log file. 
437053872 KB available on disk. 

4096 bytes in each allocation unit. 
156249855 total allocation units on disk. 
109263468 allocation units available on disk. 

So which one is right?

CPU: 8320, GPU: 7870 Myst, Motherboard: Asrock 970 extreme3, PSU: XFX Pro 650W, RAM: 8GB Corsair Vengeance 1600Mhz, Case: Zalman Z11

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It is possible that it detected a hardware error with something like SMART.  I would advise you check that too; the results you posted only confirm that so far your partition is in good condition and has not suffered data loss/errors (but without more info you won't know if the drive might be giving early warning signs of being on the way out)

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It is possible that it detected a hardware error with something like SMART.  I would advise you check that too; the results you posted only confirm that so far your partition is in good condition and has not suffered data loss/errors (but without more info you won't know if the drive might be giving early warning signs of being on the way out)

 

Not sure what this means -

 

 dXmSr89.png

CPU: 8320, GPU: 7870 Myst, Motherboard: Asrock 970 extreme3, PSU: XFX Pro 650W, RAM: 8GB Corsair Vengeance 1600Mhz, Case: Zalman Z11

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its possible that windows has already fixed errors in the background and now has run out of room to fix any more, or approaching max and is now reporting a smart error.   

 

Would a program crashing be a symptom of a dead HDD? (steam client boostrapper just crashed and I've been having a little trouble with origin)

CPU: 8320, GPU: 7870 Myst, Motherboard: Asrock 970 extreme3, PSU: XFX Pro 650W, RAM: 8GB Corsair Vengeance 1600Mhz, Case: Zalman Z11

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Not sure what this means -

 

 dXmSr89.png

 

All of the lines with no icon are (I believe) just a number (like on time) and don't necessarily imply a problem or not, and thus can be ignored.

 

The ones with a green circle are parameters that can indicate problems, but the drive says they are all within normal limits (no problem).

 

The ones with red circles indicate a "not-so-good" situation.  As far as I know, a healthy drive will never show any red in its SMART data.

 

Also, I noticed that the "Fitness" bar is reading 0%, so that seems like a bad thing to me... also your temperature is 69 °C?  That is extremely high for a drive of any kind.

Solve your own audio issues  |  First Steps with RPi 3  |  Humidity & Condensation  |  Sleep & Hibernation  |  Overclocking RAM  |  Making Backups  |  Displays  |  4K / 8K / 16K / etc.  |  Do I need 80+ Platinum?

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All of the lines with no icon are (I believe) just a number (like on time) and don't necessarily imply a problem or not, and thus can be ignored.

 

The ones with a green circle are parameters that can indicate problems, but the drive says they are all within normal limits (no problem).

 

The ones with red circles indicate a "not-so-good" situation.  As far as I know, a healthy drive will never show any red in its SMART data.

 

Also, I noticed that the "Fitness" bar is reading 0%, so that seems like a bad thing to me... also your temperature is 69 °C?  That is extremely high for a drive of any kind.

 

Ok, so I'm guessing it's on it's last legs then? If it is, when I get a replacement will it be possible to do a full clone of the drive without any data errors or is it too late for that? (If I stop using the drive immediately and only power it on for the cloning)

 

I think there is something wrong with the temperature reading in that because it says the other drive is at 130 (no way is it even close to that).

 

On the readings section of SpeedFan it says one drive is at 31 degrees and the other is at 36.

CPU: 8320, GPU: 7870 Myst, Motherboard: Asrock 970 extreme3, PSU: XFX Pro 650W, RAM: 8GB Corsair Vengeance 1600Mhz, Case: Zalman Z11

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Ok, so I'm guessing it's on it's last legs then? If it is, when I get a replacement will it be possible to do a full clone of the drive without any data errors or is it too late for that? (If I stop using the drive immediately and only power it on for the cloning)

 

I think there is something wrong with the temperature reading in that because it says the other drive is at 130 (no way is it even close to that).

 

On the readings section of SpeedFan it says one drive is at 31 degrees and the other is at 36.

OK, those temps are much more reasonable :)

 

As you found out from Windows, I believe you have not yet lost or corrupted any data, so you should be able to clone when the time comes.  That said, take a backup now if you do not have one!

Solve your own audio issues  |  First Steps with RPi 3  |  Humidity & Condensation  |  Sleep & Hibernation  |  Overclocking RAM  |  Making Backups  |  Displays  |  4K / 8K / 16K / etc.  |  Do I need 80+ Platinum?

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OK, those temps are much more reasonable :)

 

As you found out from Windows, I believe you have not yet lost or corrupted any data, so you should be able to clone when the time comes.  That said, take a backup now if you do not have one!

 

 

its entirely possible that a dying HDD would cause program crashes. 

 

Well that's a real bummer, better get my wallet out. Although maybe this is an excuse to get an SSD... He. He. He.

 

Anyway thanks for your help. :)

CPU: 8320, GPU: 7870 Myst, Motherboard: Asrock 970 extreme3, PSU: XFX Pro 650W, RAM: 8GB Corsair Vengeance 1600Mhz, Case: Zalman Z11

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Open powershell and run: Get-WMIObject –Class Win32_DiskDrive –Property Status,Model

 

If Status is Not OK, replace the drive. if it is OK that drive is fine.

 

i'd also look at replacing the SATA data cable, I had the same thing happen a couple of times, the SATA cable was an old SATA I cable, and I only used it as every damn shop never has any replacements in stock near me, except the ones included with a mobo purchase. Swapped out the cable and the drive is still working (this was a few years ago). You will find that this is fairly common if you bend the cables too much when doing cable management.

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~snip~

 

Hey there Samwell,
 
chkdsk /r checks the drive for bad sectors and according to it it doesn't have any. This does not mean that the drive does not have other problems. Your S.M.A.R.T. status indicates that the drive has troubles reading 2 of the sectors and may be at risk. End-to-end error means that the data that is taken from the cache in order to be put on the drive's platters differs from what actually was placed on the platters. I would suggest that you try other tools to get the S.M.A.R.T. data (including one from the manufacturer) to verify these results and if this is correct, do perform a full backup of the data on the drive and consider replacing it. :)
 
Captain_WD.

If this helped you, like and choose it as best answer - you might help someone else with the same issue. ^_^
WDC Representative, http://www.wdc.com/ 

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~snippy snippy snip snip~

 

 

 

Hi

 

A few hours after starting this thread, Windows starting behaving very strangely so I restarted my computer and it would only boot if the dying HDD was unplugged. So I just hopped on over to Ye Olde Amazon and ordered myself a WD Blue. Should be coming today :D

 

Thanks anyway :)

CPU: 8320, GPU: 7870 Myst, Motherboard: Asrock 970 extreme3, PSU: XFX Pro 650W, RAM: 8GB Corsair Vengeance 1600Mhz, Case: Zalman Z11

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~snip~

 

The drive must have failed beyond regular repair. You can test it on another computer and see if it gets recognized at all as a last resort. If you need the data from the drive you may want to contact a data recovery company. Do have in mind that their services tend to be pretty costly. Otherwise R.I.P. HDD, its spins will be remembered. :)
 
The WD Blue should serve you well.
 
Captain_WD.

If this helped you, like and choose it as best answer - you might help someone else with the same issue. ^_^
WDC Representative, http://www.wdc.com/ 

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