High resolution display causing scaling issues

tengarp · August 6, 2015

Hey, so I recently got a dell xps 13 which has a 3200 x 1800 display. I've had problems with text in programs such as skype and spotify being blurry but just assumed it was scaling problems in windows 10 and it would be fixed in the future. However, I installed the program traktor to my laptop and the scaling is unbearable, as seen here, it barely takes up any of the screen and I cannot re size it. If anyone has any recommendations on how to fix this that would be much appreciated.

GoodBytes · August 6, 2015

Heh! Looks like they use a custom in house GUI framework, and they compiled their project as high-DPI aware, but isn't, and they never tried. Either it is a genuine mistake where the flag was enabled, or they thought it was all they needed, and never bothered to try.

All you can do is:

-> Complain to the company (if they don't know about it, or see there is a demand, don't count on seeing support for it). Use their support forum and make your voice heard.

-> Right-click on the program executable and select "Properties", go under "Compatibility", then check the box: "Disable display scaling on high-DPI settings", click "OK", and now try. The program will appear small, but should act normal.

tengarp · August 6, 2015

Heh! Looks like they use a custom in house GUI framework, and they compiled their project as high-DPI aware, but isn't, and they never tried. Either it is a genuine mistake where the flag was enabled, or they thought it was all they needed, and never bothered to try.

All you can do is:

-> Complain to the company (if they don't know about it, or see there is a demand, don't count on seeing support for it). Use their support forum and make your voice heard.

-> Right-click on the program executable and select "Properties", go under "Compatibility", then check the box: "Disable display scaling on high-DPI settings", click "OK", and now try. The program will appear small, but should act normal.

Oh okay, so I did the disable scaling thing and yeah, now the program just shrunk everything. I guess I'll try to contact Native Instruments' support and see where that takes me. Thanks for the help!