Asus touchpad problem...please help!

[Mihai Ilie]

Hello everyone!

 

I just bought my first laptop yesterday and I found something kind of odd. Do not get me wrong, I love the laptop but the touchpad is awful..at least that's what I think. It makes a really bad rattling noise. I recorded a video and uploaded it for reference...here it is:

 

 

I have no idea if this is normal. It happens if I tap on it and I do not know if this is supposed to happen. Take into consideration that I just tap, I do not click. If I click the noise is a normal noise for a click. The touchpad feels kinda cheap and like it isn't secured properly. Like it is hollow. I am afraid not to have problems with it in the future as I will use this laptop quite a lot during college.

 

Should I return it or ask for a replacement? I need your asnwers.

 

 

Best regards,

Mihai Ilie

[LiamApex]

model number ?

[Mihai Ilie]

model number ?

 

The model number is: 

Asus F550JX-DM020D

 

I think this is made especially for Romania tho.

[LiamApex]

The model number is: 

Asus F550JX-DM020D

 

I think this is made especially for Romania tho.

does everything function correctly ?

[Mihai Ilie]

does everything function correctly ?

 

Kind of...is just that..it sounds really broke.

[LiamApex]

Kind of...is just that..it sounds really broke.

you could try RMA it or take it back see what they say

[Mihai Ilie]

Is this normal for laptops? I mean...I found that some macs have this problems...but didn't find anything from ASUS.