H110 vs X60

[TheGosuStandard]

I am trying to get my last few pieces together, which would you guys recommend from experience between the X60 and H110.

 

I've heard they are basically the same with different names on them. It would be greatly appreciated to here some opinions, also would anyone know the leak policies on these coolers, if it happened to leak?

[Ghost]

If they leak and your components get damaged you get a new cooler if its still within the warranty period. Otherwise you get nothing.

[TheGosuStandard]

Do they only cover the cooler or the damaged components as well?

[Ghost]

Only the cooler. Same thing applies to any watercooling components.

[TheGosuStandard]

Thanks, Would you happen to have any input on the two coolers?

[Ghost]

They perform exactly the same. I have delt with NZXT customer service and they are amazing. I have a switch 810 and anything I ask for (replacement parts) they send with express shipping (as long as its a valid claim of course).

 

I have never delt with corsair customer service but I know they require you to send things back, usually at your own cost. (Maybe NZXT do too with more expensive things).

 

So personally I would opt for the X60.

[Samdb]

They perform exactly the same. I have delt with NZXT customer service and they are amazing. I have a switch 810 and anything I ask for (replacement parts) they send with express shipping (as long as its a valid claim of course).

 

I have never delt with corsair customer service but I know they require you to send things back, usually at your own cost. (Maybe NZXT do too with more expensive things).

 

So personally I would opt for the X60.

Was is NZXT or XSPC who had a thing about their radiators not applicable for RMA if it was leaking? They said that you had either used the wrong screws or tightened them too much.

[Jack.EXE]

NZXT is the model company for customer service, with their less than 3 program (<3), I've never used it, but I have friends who have, and they say wonderful things about it.

[Ghost]

Was is NZXT or XSPC who had a thing about their radiators not applicable for RMA if it was leaking? They said that you had either used the wrong screws or tightened them too much.

It depends on the circumstance. If you ruin your own rad then that's your fault. That's like dropping a monitor and asking for an RMA.

[Samdb]

It depends on the circumstance. If you ruin your own rad then that's your fault. That's like dropping a monitor and asking for an RMA.

No, they were doing it even if it wasn't the users fault.

[cravinmild]

Corsair will also cover cost of damaged components on a case by case bases. They may require damaged parts sent to them.

[TheGosuStandard]

That's one of my only worries as it's a closed loop, trying to find out from the support staff as they don't seem to have anything talking about it in the policies.

[Ghost]

Corsair will also cover cost of damaged components on a case by case bases. They may require damaged parts sent to them.

Never heard of anyone replacing an $1000 rig because of a leaking AIO. They may do a partial refund as a good will gesture but its not required.

[cravinmild]

Its been mention on a number of times by corsair ( ramguy) that they do indeed cover damaged components on a case by case basis. You may receive full or partial payment in cheque form.

[helping]

Never heard of anyone replacing an $1000 rig because of a leaking AIO. They may do a partial refund as a good will gesture but its not required.

IIRC there are cases where Corsair has done a full replacement of a system that got completely destroyed by an AIO. Usually you have to make a commotion about it through reviews/rating, blogs, or a more popular forum like Tomshardware or OCN. It's mostly done for PR damage control.

 

If you have the patience to make a scene, it's theoretically possible for your system to be covered from an AIO leak, in practice probably not. Like the above posters have said I believe they still do cover some components on a case by case basis, but the chance of it leaking anyway is pretty slim.