Razer synapse sensitivity problem

[JupiteL]

It seems that I can't change the sensitivity function for those two top buttons. It will always change the dpi no matter what function I assign. Any idea?

[Goowpea]

Yeah, Razer is kinda broken for me too. It can't detect mouse properly sometimes it disconnects my mouse entirely. Reinstall it it'll be the easiest way. If that doesn't help contatn Razer support and describe them this problem. You may have corrupted .ini file with config changes. It happened for me once or twice. You can check if unplugging ang plugging it back helps.

[JupiteL]

Yeah, Razer is kinda broken for me too. It can't detect mouse properly sometimes it disconnects my mouse entirely. Reinstall it it'll be the easiest way. If that doesn't help contatn Razer support and describe them this problem. You may have corrupted .ini file with config changes. It happened for me once or twice. You can check if unplugging ang plugging it back helps.

So I tried all of that including turning on and off my computer, replugging my mouse does work. And I think the other reason is because my computer was on sleep mode and it doesn't work properly after that.