Jump to content

Alienware Alpha Ram Upgrade

Go to solution Solved by DeadSurvivor,

How many sticks are in there? If it's two as I assume from you saying only one is recognized, you may have to reseat the new SODIMM. It may not be making proper contact with the socket.

  

try seating the ram again. if that doesn't work, take out both ram, install one at a time and boot up with one stick, then do it again for the other stick. if both sticks work when used alone, try using the other slot only.

 

it could be a bad ram stick, a bad ram slot or incompatible ram sticks.

It works now, thank you! I appreciate it!

I know alienware.. I upgraded the memory to 8gb but still it only reads a 4gb stick. Any help?

Link to comment
Share on other sites

Link to post
Share on other sites

A few pointers:

 

Check how much RAM is shown in CPU-Z or Speccy.

Check if the Windows version is 32-bit or 64-bit.

Try reseating the SODIMM.

Main Rig: CPU: AMD Ryzen 7 5800X | RAM: 32GB (2x16GB) KLEVV CRAS XR RGB DDR4-3600 | Motherboard: Gigabyte B550I AORUS PRO AX | Storage: 512GB SKHynix PC401, 1TB Samsung 970 EVO Plus, 2x Micron 1100 256GB SATA SSDs | GPU: EVGA RTX 3080 FTW3 Ultra 10GB | Cooling: ThermalTake Floe 280mm w/ be quiet! Pure Wings 3 | Case: Sliger SM580 (Black) | PSU: Lian Li SP 850W

 

Server: CPU: AMD Ryzen 3 3100 | RAM: 32GB (2x16GB) Crucial DDR4 Pro | Motherboard: ASUS PRIME B550-PLUS AC-HES | Storage: 128GB Samsung PM961, 4TB Seagate IronWolf | GPU: AMD FirePro WX 3100 | Cooling: EK-AIO Elite 360 D-RGB | Case: Corsair 5000D Airflow (White) | PSU: Seasonic Focus GM-850

 

Miscellaneous: Dell Optiplex 7060 Micro (i5-8500T/16GB/512GB), Lenovo ThinkCentre M715q Tiny (R5 2400GE/16GB/256GB), Dell Optiplex 7040 SFF (i5-6400/8GB/128GB)

Link to comment
Share on other sites

Link to post
Share on other sites

go to your control panel, then click system and security then click system. if it says 32 bit here, that would be why you only see 4gb of ram. a 32 bit OS can only use up to 4gb, anything over that is useless.

My rig:
CPU: i5 4690k 24/7 @4.4ghz (1.165v) Max 4.7ghz (1.325v) COOLER: NZXT Kraken X61 MOBO: Asus Z97-A   RAM: 16GB Crucial Ballistix Tactical   GPU: EVGA GTX 970 SSC   PSU: EVGA GS 650W   CASE: NZXT Phantom 530 HDD: WD Caviar Blue 1TB + WD Black 2TB

Link to comment
Share on other sites

Link to post
Share on other sites

A few pointers:

 

Check how much RAM is shown in CPU-Z or Speccy.

Check if the Windows version is 32-bit or 64-bit.

Try reseating the SODIMM.

In cpu-z, only one stick is recognized. I have Windows 8.1 64-bit.
Link to comment
Share on other sites

Link to post
Share on other sites

In cpu-z, only one stick is recognized. I have Windows 8.1 64-bit.

How many sticks are in there? If it's two as I assume from you saying only one is recognized, you may have to reseat the new SODIMM. It may not be making proper contact with the socket.

Main Rig: CPU: AMD Ryzen 7 5800X | RAM: 32GB (2x16GB) KLEVV CRAS XR RGB DDR4-3600 | Motherboard: Gigabyte B550I AORUS PRO AX | Storage: 512GB SKHynix PC401, 1TB Samsung 970 EVO Plus, 2x Micron 1100 256GB SATA SSDs | GPU: EVGA RTX 3080 FTW3 Ultra 10GB | Cooling: ThermalTake Floe 280mm w/ be quiet! Pure Wings 3 | Case: Sliger SM580 (Black) | PSU: Lian Li SP 850W

 

Server: CPU: AMD Ryzen 3 3100 | RAM: 32GB (2x16GB) Crucial DDR4 Pro | Motherboard: ASUS PRIME B550-PLUS AC-HES | Storage: 128GB Samsung PM961, 4TB Seagate IronWolf | GPU: AMD FirePro WX 3100 | Cooling: EK-AIO Elite 360 D-RGB | Case: Corsair 5000D Airflow (White) | PSU: Seasonic Focus GM-850

 

Miscellaneous: Dell Optiplex 7060 Micro (i5-8500T/16GB/512GB), Lenovo ThinkCentre M715q Tiny (R5 2400GE/16GB/256GB), Dell Optiplex 7040 SFF (i5-6400/8GB/128GB)

Link to comment
Share on other sites

Link to post
Share on other sites

try seating the ram again. if that doesn't work, take out both ram, install one at a time and boot up with one stick, then do it again for the other stick. if both sticks work when used alone, try using the other slot only.

 

it could be a bad ram stick, a bad ram slot or incompatible ram sticks.

My rig:
CPU: i5 4690k 24/7 @4.4ghz (1.165v) Max 4.7ghz (1.325v) COOLER: NZXT Kraken X61 MOBO: Asus Z97-A   RAM: 16GB Crucial Ballistix Tactical   GPU: EVGA GTX 970 SSC   PSU: EVGA GS 650W   CASE: NZXT Phantom 530 HDD: WD Caviar Blue 1TB + WD Black 2TB

Link to comment
Share on other sites

Link to post
Share on other sites

How many sticks are in there? If it's two as I assume from you saying only one is recognized, you may have to reseat the new SODIMM. It may not be making proper contact with the socket.

I am using two sticks, I'll try that now.
Link to comment
Share on other sites

Link to post
Share on other sites

How many sticks are in there? If it's two as I assume from you saying only one is recognized, you may have to reseat the new SODIMM. It may not be making proper contact with the socket.

  

try seating the ram again. if that doesn't work, take out both ram, install one at a time and boot up with one stick, then do it again for the other stick. if both sticks work when used alone, try using the other slot only.

 

it could be a bad ram stick, a bad ram slot or incompatible ram sticks.

It works now, thank you! I appreciate it!
Link to comment
Share on other sites

Link to post
Share on other sites

It works now, thank you! I appreciate it!

yay! Remember to come back if you ever need moar help.

 

G3258 V 860k (Spoiler: G3258 wins)

 

 

Spoiler

i7-4790K | MSI R9 390x | Cryorig H5 | MSI Z97 Gaming 7 Motherboard | G.Skill Sniper 8gbx2 1600mhz DDR3 | Corsair 300R | WD Green 2TB 2.5" 5400RPM drive | <p>Corsair RM750 | Logitech G602 | Corsair K95 RGB | Logitech Z313

Link to comment
Share on other sites

Link to post
Share on other sites

   It works now, thank you! I appreciate it!

 

glad to help. i assume it wasn't making good contact then? glad to hear it wasn't the stick or the slot :)

My rig:
CPU: i5 4690k 24/7 @4.4ghz (1.165v) Max 4.7ghz (1.325v) COOLER: NZXT Kraken X61 MOBO: Asus Z97-A   RAM: 16GB Crucial Ballistix Tactical   GPU: EVGA GTX 970 SSC   PSU: EVGA GS 650W   CASE: NZXT Phantom 530 HDD: WD Caviar Blue 1TB + WD Black 2TB

Link to comment
Share on other sites

Link to post
Share on other sites

glad to help. i assume it wasn't making good contact then? glad to hear it wasn't the stick or the slot :)

Yep, just wasn't in all the way. It made the click but didn't make contact I guess  ^_^

Link to comment
Share on other sites

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×