Black Screen upon startup?

[billymirenda]

when i turn on my computer, i see gigabyte screen , followed by the resuming windows screen (Like it normally is) then black, with only my mouse showing (it can be moved as well). ive tried restarting it by turning it off and back on but it doesnt help. before the black screen started originally, i could see my background but no icons or anything, just the background. i tried turning it off and on again and since then its just been the black screen after the resuming windows screen. i can also hear noise emitting from my headphones because i had skype open and i can hear myself receiving messages. I dont know what to do about this, it may help you to know i just but the computer a few days ago and i havent updated my motherboard drive or graphics card drive yet.

[k4p84]

explorer.exe not working can give you a no UI experience .

do you have the option of onboard graphics to try another display output ?