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I had this problem long time ago (when i got my new gpu) and for some reason,i couldnt use my keyboard and mouse(they wouldnt move in the screen,or type)

i posted for help here,but after countless of hours,

i found out that IF i use a windows repair cd,i could move them and could actually "recover" my system. and thats how i fixed the problem,

 

Now,without actually thinking of what might happen,i putted my new gpu in then,and the same problem happend!!! 

So i wasnt paniced like last time... so ... i got the Cd i had,tried it... and for some reason the cd wont identify my hardware either...

i am trapped.

 

things to keep in mind

  • i have tried to restart my bios...
  • i have tried to remove the battery
  • both keyboard and mouse ARE pluged in (Led on)

this is my secondary hard-drive which i didnt even try to run while i had my new gpu on(which made it safe to use)(SSD in my main opperating system and in my hard drive,i have my old one)

 

 

Any ideas? last thing i want is to send it to a proffecional...

 

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  • both keyboard and mouse ARE pluged in (Led on)

 

The fact that the components are powered, just not responsive infers a driver related issue. 

Try a different keyboard and mouse. (I'd recommend trying another USB keyboard and mouse to troubleshoot the issue's cause).

 

I'd recommend:

Plugging in the old GPU. 

Running in safe mode (with networking)

Re installing the motherboard drivers from the manufacturer's site(Make sure you install the USB 3.0 drivers, if not this could be the issue)

Double check that the BIOS is up to date (Run, then type: - mic bios get smbiosbiosversion)

Reboot.

 

If no solution then load up safe mode again and ensure the device drivers for the keyboard and mouse are installed (Windows should automatically install operational drivers) but it won't hurt to download the full manufacturer version. (To find product name look for the sticker).

 

You could also try re installing your video drivers.

 

Hope this helps. 

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The fact that the components are powered, just not responsive infers a driver related issue. 

Try a different keyboard and mouse. (I'd recommend trying another USB keyboard and mouse to troubleshoot the issue's cause).

 

I'd recommend:

Plugging in the old GPU. 

Running in safe mode (with networking)

Re installing the motherboard drivers from the manufacturer's site(Make sure you install the USB 3.0 drivers, if not this could be the issue)

Double check that the BIOS is up to date (Run, then type: - mic bios get smbiosbiosversion)

Reboot.

 

If no solution then load up safe mode again and ensure the device drivers for the keyboard and mouse are installed (Windows should automatically install operational drivers) but it won't hurt to download the full manufacturer version. (To find product name look for the sticker).

 

You could also try re installing your video drivers.

 

Hope this helps. 

 

Well,i am running the second OS and i just install (again) the new bios... (and i have my old gpu too).

when i try to run my glitched out OS ,safe mode or not,things wont work no matter what) same happens with the  windows on the cd.

so,running safe mode wont work with me. saying that i am lucky to have my other OS

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