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ASRock FM2A75 Pro4 and Arctic Freezer A11 cooler riser issue

So recently I purchased an Arctic Freezer A11 CPU Cooler to go with my ASRock FM2A75 Pro4 motherboard and AMD A10-6800K processor.

 

I ran into issues very soon after attempting to assemble my new rig

Motherboard: ASRock2A75 Pro-4

CPU: AMD A10 6800K

Cooler: ARCTIC Freezer A11

RAM: G. Skill Sniper 9 CL @ 1600mhz (2x 8gb)

Power supply: Xion 850 watt 80 plus bronze fully modular

Video Card: Gigabyte G1 Gaming GTX 970

 

My problem was that in the installation guide for the ARCTIC Cooler it relied on things I didn't have, these strange riser tube things. (Probably meant to be attached to backplate or mobo, not sure).

So in order to mount the ARCTIC Cooler at the right height you need to be able to put plastic spacers over these tubes; but mine were missing.

I tried using the thumb screws I got stock with the backplate/mobo instead of the plastic risers but they were too tall.

I then tried to use some screws I had laying around, but the head was too large to fit the spacer on.
I also tried going to the hardware store, and they had two screw head sizes I could find for this screw I needed, one fit in the spacer and one did not. However, this screw, as it turns out, the head was not large enough to keep it in the motherboard. (It falls right through with some wiggling).

 

My dilemma now is, what can I do from here? I am thinking I go to the hardware store and get some washers, but I still don't understand why I don't have these mystical riser things.

 

Album with pictures: http://imgur.com/a/vujlO

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  • 6 months later...

I thought the same when I installed mine but you actually have to press down a little bit the motherboard and these little tubes will rise up and you could easily place your tubes and screw the mount. Thing is I've installed this cooler and it's hotter than my stock AMD (shitty) cooler... I have no clue what to do.

Case : Zalman R1 Motherboard : Asus Prime Plus B350  CPU : AMD Ryzen 5 1600 @3.2GHZ  RAM : Corsair Vengeance 2x8GB @2400MHZ (OC) SSD : Samsung 850 Evo 250GB + Patriot P200 500GB  HDD : Seagate Barracuda 2TB  GPU : AMD RX 5700XT 8GB  PSU : Corsair CX 550W 

 
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I think you need to use some kinda mobo back-plate... :o

Zen-III-X12-5900X (Gaming PC)

Spoiler

Case: Medion Micro-ATX Case / Case Fan Front: SUNON MagLev PF70251VX-Q000-S99 70mm / Case Fan Rear: Fanner Tech(Shen Zhen)Co.,LTD. 80mm (Purple) / Controller: Sony Dualshock 4 Wireless (DS4Windows) / Cooler: AMD Near-silent 125w Thermal Solution / CPU: AMD Ryzen 5 3600, 6-cores, 12-threads, 4.2/4.2GHz, 35,3MB cache (T.S.M.C. 7nm FinFET) / CPU: AMD Ryzen 9 5900X(ECO mode), 12-cores, 24-threads, 4.5/4.8GHz, 70.5MB cache (T.S.M.C. 7nm FinFET) / Display: HP 24" L2445w (64Hz OC) 1920x1200 / GPU: MSI GeForce GTX 970 4GD5 OC "Afterburner" @1450MHz (T.S.M.C. 28nm) / GPU: ASUS Radeon RX 6600 XT DUAL OC RDNA2 32CUs @2.6GHz 10.6 TFLOPS (T.S.M.C. 7nm FinFET) / Keyboard: HP KB-0316 PS/2 (Nordic) / Motherboard: ASRock B450M Pro4, Socket-AM4 / Mouse: Razer Abyssus 2014 / PCI-E: ASRock USB 3.1/A+C (PCI Express x4) / PSU: EVGA SuperNOVA G2, 550W / RAM A2 & B2: DDR4-3600MHz CL16-18-8-19-37-1T "SK Hynix 8Gbit CJR" (2x16GB) / Operating System: Windows 10 Home / Sound 1: Zombee Z500 / Sound 2: Logitech Stereo Speakers S-150 / Storage 1 & 2: Samsung 850 EVO 500GB SSD / Storage 3: Western Digital My Passport 2.5" 2TB HDD / Storage 4: Western Digital Elements Desktop 2TB HDD / Storage 5: Kingston A2000 1TB M.2 NVME SSD / Wi-fi & Bluetooth: ASUS PCE-AC55BT Wireless Adapter (Intel)

 Lake-V-X6-10600 (Gaming PC)

R23 score MC: 9190pts | R23 score SC: 1302pts

R20 score MC: 3529cb | R20 score SC: 506cb

Spoiler

Case: Cooler Master HAF XB Evo Black / Case Fan(s) Front: Noctua NF-A14 ULN 140mm Premium Fans / Case Fan(s) Rear: Corsair Air Series AF120 Quiet Edition (red) / Case Fan(s) Side: Noctua NF-A6x25 FLX 60mm Premium Fan / Controller: Sony Dualshock 4 Wireless (DS4Windows) / Cooler: Cooler Master Hyper 212 Evo / CPU: Intel Core i5-10600(ASUS Performance Enhancement), 6-cores, 12-threads, 4.4/4.8GHz, 13,7MB cache (Intel 14nm++ FinFET) / Display: ASUS 24" LED VN247H (67Hz OC) 1920x1080p / GPU: Gigabyte Radeon RX Vega 56 Gaming OC @1.5GHz 10.54 TFLOPS (Samsung 14nm FinFET) / Keyboard: Logitech Desktop K120 (Nordic) / Motherboard: ASUS PRIME B460 PLUS, Socket-LGA1200 / Mouse: Razer Abyssus 2014 / PCI-E: ASRock USB 3.1/A+C (PCI Express x4) / PSU: EVGA SuperNOVA G2, 850W / RAM A1, A2, B1 & B2: DDR4-2666MHz CL13-15-15-15-35-1T "Samsung 8Gbit C-Die" (4x8GB) / Operating System: Windows 10 Home / Sound: Zombee Z300 / Storage 1 & 2: Samsung 850 EVO 500GB SSD / Storage 3: Seagate® Barracuda 2TB HDD / Storage 4: Seagate® Desktop 2TB SSHD / Storage 5: Crucial P1 1000GB M.2 SSD/ Storage 6: Western Digital WD7500BPKX 2.5" HDD / Wi-fi: TP-Link TL-WN851N 11n Wireless Adapter (Qualcomm Atheros)

Vishera-X8-9370 | R20 score MC: 1476cb

Spoiler

Case: Cooler Master HAF XB Evo Black / Case Fan(s) Front: Noctua NF-A14 ULN 140mm Premium Fans / Case Fan(s) Rear: Corsair Air Series AF120 Quiet Edition (red) / Case Fan(s) Side: Noctua NF-A6x25 FLX 60mm Premium Fan / Case Fan VRM: SUNON MagLev KDE1209PTV3 92mm / Controller: Sony Dualshock 4 Wireless (DS4Windows) / Cooler: Cooler Master Hyper 212 Evo / CPU: AMD FX-8370 (Base: @4.4GHz | Turbo: @4.7GHz) Black Edition Eight-Core (Global Foundries 32nm) / Display: ASUS 24" LED VN247H (67Hz OC) 1920x1080p / GPU: MSI GeForce GTX 970 4GD5 OC "Afterburner" @1450MHz (T.S.M.C. 28nm) / GPU: Gigabyte Radeon RX Vega 56 Gaming OC @1501MHz (Samsung 14nm FinFET) / Keyboard: Logitech Desktop K120 (Nordic) / Motherboard: MSI 970 GAMING, Socket-AM3+ / Mouse: Razer Abyssus 2014 / PCI-E: ASRock USB 3.1/A+C (PCI Express x4) / PSU: EVGA SuperNOVA G2, 850W PSU / RAM 1, 2, 3 & 4: Corsair Vengeance DDR3-1866MHz CL8-10-10-28-37-2T (4x4GB) 16.38GB / Operating System 1: Windows 10 Home / Sound: Zombee Z300 / Storage 1: Samsung 850 EVO 500GB SSD (x2) / Storage 2: Seagate® Barracuda 2TB HDD / Storage 3: Seagate® Desktop 2TB SSHD / Wi-fi: TP-Link TL-WN951N 11n Wireless Adapter

Godavari-X4-880K | R20 score MC: 810cb

Spoiler

Case: Medion Micro-ATX Case / Case Fan Front: SUNON MagLev PF70251VX-Q000-S99 70mm / Case Fan Rear: Fanner Tech(Shen Zhen)Co.,LTD. 80mm (Purple) / Controller: Sony Dualshock 4 Wireless (DS4Windows) / Cooler: AMD Near-silent 95w Thermal Solution / Cooler: AMD Near-silent 125w Thermal Solution / CPU: AMD Athlon X4 860K Black Edition Elite Quad-Core (T.S.M.C. 28nm) / CPU: AMD Athlon X4 880K Black Edition Elite Quad-Core (T.S.M.C. 28nm) / Display: HP 19" Flat Panel L1940 (75Hz) 1280x1024 / GPU: EVGA GeForce GTX 960 SuperSC 2GB (T.S.M.C. 28nm) / GPU: MSI GeForce GTX 970 4GD5 OC "Afterburner" @1450MHz (T.S.M.C. 28nm) / Keyboard: HP KB-0316 PS/2 (Nordic) / Motherboard: MSI A78M-E45 V2, Socket-FM2+ / Mouse: Razer Abyssus 2014 / PCI-E: ASRock USB 3.1/A+C (PCI Express x4) / PSU: EVGA SuperNOVA G2, 550W PSU / RAM 1, 2, 3 & 4: SK hynix DDR3-1866MHz CL9-10-11-27-40 (4x4GB) 16.38GB / Operating System 1: Ubuntu Gnome 16.04 LTS (Xenial Xerus) / Operating System 2: Windows 10 Home / Sound 1: Zombee Z500 / Sound 2: Logitech Stereo Speakers S-150 / Storage 1: Samsung 850 EVO 500GB SSD (x2) / Storage 2: Western Digital My Passport 2.5" 2TB HDD / Storage 3: Western Digital Elements Desktop 2TB HDD / Wi-fi: TP-Link TL-WN851N 11n Wireless Adapter

Acer Aspire 7738G custom (changed CPU, GPU & Storage)
Spoiler

CPU: Intel Core 2 Duo P8600, 2-cores, 2-threads, 2.4GHz, 3MB cache (Intel 45nm) / GPU: ATi Radeon HD 4570 515MB DDR2 (T.S.M.C. 55nm) / RAM: DDR2-1066MHz CL7-7-7-20-1T (2x2GB) / Operating System: Windows 10 Home / Storage: Crucial BX500 480GB 3D NAND SATA 2.5" SSD

Complete portable device SoC history:

Spoiler
Apple A4 - Apple iPod touch (4th generation)
Apple A5 - Apple iPod touch (5th generation)
Apple A9 - Apple iPhone 6s Plus
HiSilicon Kirin 810 (T.S.M.C. 7nm) - Huawei P40 Lite / Huawei nova 7i
Mediatek MT2601 (T.S.M.C 28nm) - TicWatch E
Mediatek MT6580 (T.S.M.C 28nm) - TECNO Spark 2 (1GB RAM)
Mediatek MT6592M (T.S.M.C 28nm) - my|phone my32 (orange)
Mediatek MT6592M (T.S.M.C 28nm) - my|phone my32 (yellow)
Mediatek MT6735 (T.S.M.C 28nm) - HMD Nokia 3 Dual SIM
Mediatek MT6737 (T.S.M.C 28nm) - Cherry Mobile Flare S6
Mediatek MT6739 (T.S.M.C 28nm) - my|phone myX8 (blue)
Mediatek MT6739 (T.S.M.C 28nm) - my|phone myX8 (gold)
Mediatek MT6750 (T.S.M.C 28nm) - honor 6C Pro / honor V9 Play
Mediatek MT6765 (T.S.M.C 12nm) - TECNO Pouvoir 3 Plus
Mediatek MT6797D (T.S.M.C 20nm) - my|phone Brown Tab 1
Qualcomm MSM8926 (T.S.M.C. 28nm) - Microsoft Lumia 640 LTE
Qualcomm MSM8974AA (T.S.M.C. 28nm) - Blackberry Passport
Qualcomm SDM710 (Samsung 10nm) - Oppo Realme 3 Pro

 

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