RAM Problems in Windows 7 64 bit

[MrHeavyDrinker]

I apologize in advance for my bad English bacouse I'm from Sweden so English is my 2nd language

PLZ help I have a huge problem with my RAM memory. The problem is that in my computer are 2x 8Gb 1333 MHz Crossair (new) ram installed. But windows said that only 8 gb ram installed and bios said the same thing. I took one out and then windows and bios said 4 gb ram was installed. And when i put in 24gb of theram the bios said 10 gb ram installed. I don't know what to do I have both googled it and youtobed it but nothing seems to fix it. I have done all the basic stuff like cleaning the ram holder for dust and i have reed the motherboard manual and made sure that the ram is in the rigth plaece! So guys and girls plz help moa. This is my setup

Crossair 750 w power supply

Asus Sabertooth z77

AMD Radeon hd 6870

2x Crossair 8Gb 1333mhz

Windows 7 64 bit

[vlkn´]

Use the ram slots with the same colour and try again

 

HMM, man thats difficult 

Clean the golden ram pins on the bottom of the ram module. (with a dry towel paper)

 

EDIT: If this didn´t work, unplug the powercable from your powersupply and remove the mainboard battery (silver/chrome coloured penny sized) for atleast 30 seconds. (Ground yourself on a metal door frame or something like that before you start working)

[DeViLzzz]

Ok OP have you tried each new individual stick on it's own in the pc?  Take all the ram out and try one stick of the new ram on it's own.

[TDP_Equinox]

Is your BIOS at the latest version? 
If not, try updating it. 

Reset your BIOS to default settings, and try again. 
MAny motherboards have a "MemOK" button. Press that. 

Read your manual to find the proper slots to populate. 

Are both RAM sticks of the same thing?
Mixing RAM, while not always bad, can cause issues like this.

And also try the RAM in another PC if you can. 

[TDP_Equinox]

Use the ram slots with the same colour and try again

 

HMM, man thats difficult 

Clean the golden ram pins on the bottom of the ram module. (with a dry towel paper)

 

EDIT: If this didn´t work, unplug the powercable from your powersupply and remove the mainboard battery (silver/chrome coloured penny sized) for atleast 30 seconds. (Ground yourself on a metal door frame or something like that before you start working)

Paper towel can leave fibers. 

Use a coffee filter or something, and 90% or higher Isopropyl Alcohol to clean contacts. 

[MrHeavyDrinker]

Is your BIOS at the latest version? 

If not, try updating it. 

Reset your BIOS to default settings, and try again. 

MAny motherboards have a "MemOK" button. Press that. 

Read your manual to find the proper slots to populate. 

Are both RAM sticks of the same thing?

Mixing RAM, while not always bad, can cause issues like this.

And also try the RAM in another PC if you can.i have done all that stuff thats why i posted this here cuz i dont know what to do

[TDP_Equinox]

 

Is your BIOS at the latest version? 

If not, try updating it. 

Reset your BIOS to default settings, and try again. 

MAny motherboards have a "MemOK" button. Press that. 

Read your manual to find the proper slots to populate. 

Are both RAM sticks of the same thing?

Mixing RAM, while not always bad, can cause issues like this.

And also try the RAM in another PC if you can.i have done all that stuff thats why i posted this here cuz i dont know what to do

 

Have you tried the RAM in another PC?

How about other RAM in this PC?