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Headset not working

GetDezified
By GetDezified
in Troubleshooting
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So, I recently built my own PC using an MSI 970 GAMING motherboard. I tried putting my Turtle Beach x12's into the 3.5mm jacks but only the mic is working. On the motherboard there are 6 3.5mm jacks; MIC, SS-out, Line-out, CS-out, Line-in, RS-out. I've been using the Line-out jack as that one is supposed to be for headphones, so I've heard. 

 

The headphones aren't broken as I've been using them for my previous PC and my Xbox and they worked fine.

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Headphones -> Green port

Microphone -> Pink port

Make sure that your audio drivers are up to date, you can download the latest from the motherboard home page or you can just install it via the disc that came with the motherboard. 

Edit:

Try out the front panel I/O, see if you can wield different results from that. 

CPU: Intel i7 8700K | CPU Cooler: be quiet! Dark Rock Pro 3 | RAM: Kingston HyperX 2x8GB | Motherboard: Asus ROG Z370-E | GPU: MSI GTX 970 | HDD: Seagate Barracuda 1TB & 2TB | SSD: Samsung 840 EVO 250GB & 970 EVO M.2 500GB | Case: Phanteks Enthoo Evolv X | PSU: Silverstone Platinum Strider 1100W | Monitor: AOC i2367Fh | Headphones: ATH-M40X | Mic: Antlion ModMic 4 | Keyboard: Corsair K70 RGB w/ MX Browns | Mouse: Logitech G502 HERO

 

Make sure you quote or mention the person you're replying to in your comment. Also remember to follow your thread when creating it to get a notification every time someone replies. 

Be nice and have fun. Cheers!

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Headphones -> Green port

Microphone -> Pink port

Make sure that your audio drivers are up to date, you can download the latest from the motherboard home page or you can just install it via the disc that came with the motherboard. 

The ports aren't coloured.

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https://linustechtips.com/topic/204359-headset-not-working/#findComment-2774955
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The ports aren't coloured.

Then just search up which one the headphone port is. It should be the middle left port. 

CPU: Intel i7 8700K | CPU Cooler: be quiet! Dark Rock Pro 3 | RAM: Kingston HyperX 2x8GB | Motherboard: Asus ROG Z370-E | GPU: MSI GTX 970 | HDD: Seagate Barracuda 1TB & 2TB | SSD: Samsung 840 EVO 250GB & 970 EVO M.2 500GB | Case: Phanteks Enthoo Evolv X | PSU: Silverstone Platinum Strider 1100W | Monitor: AOC i2367Fh | Headphones: ATH-M40X | Mic: Antlion ModMic 4 | Keyboard: Corsair K70 RGB w/ MX Browns | Mouse: Logitech G502 HERO

 

Make sure you quote or mention the person you're replying to in your comment. Also remember to follow your thread when creating it to get a notification every time someone replies. 

Be nice and have fun. Cheers!

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It's the Line-out as I stated in the OP

Aha, well than make sure you have up-to-date audio drivers, also head into the Realtek Audio Manager, see if you can configure it up there, or in "Sound" in Windows (just type in Sound and click on the first result under Control Panel).

CPU: Intel i7 8700K | CPU Cooler: be quiet! Dark Rock Pro 3 | RAM: Kingston HyperX 2x8GB | Motherboard: Asus ROG Z370-E | GPU: MSI GTX 970 | HDD: Seagate Barracuda 1TB & 2TB | SSD: Samsung 840 EVO 250GB & 970 EVO M.2 500GB | Case: Phanteks Enthoo Evolv X | PSU: Silverstone Platinum Strider 1100W | Monitor: AOC i2367Fh | Headphones: ATH-M40X | Mic: Antlion ModMic 4 | Keyboard: Corsair K70 RGB w/ MX Browns | Mouse: Logitech G502 HERO

 

Make sure you quote or mention the person you're replying to in your comment. Also remember to follow your thread when creating it to get a notification every time someone replies. 

Be nice and have fun. Cheers!

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make sure the usb is also plugged in, any maybe you have muted the mic somehow?

CPU: i7 8700k Motherboard: MSI Z370 Krait Gaming RAM: 4x 8GB Corsair Vengeance Pro (2 white, 2 black) GPU: MSI RTX 2070 Armor Case: Corsair Crystal 570x White HDD: 2x 2TB Seagate Barracuda 7200rpm Sata 3 SSD: 240GB Corsair Force 3 + 500GB Samsung 970 Evo Cooling: Corsair Hydro Series™ H150i PSU: Corsair RM750i OS: Windows 10 Pro 64-Bit

Mouse: Logitech G600 Keyboard: Corsair K95 RGB Cherry MX Brown Monitor: Samsung S24C570L 1080p 23.6" + AOC AGON 240Hz 1080p Sound: HyperX Cloud Headset Black/Red + Logitech Z213 Speakers 2.1

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Aha, well than make sure you have up-to-date audio drivers, also head into the Realtek Audio Manager, see if you can configure it up there, or in "Sound" in Windows (just type in Sound and click on the first result under Control Panel).

I've done pretty much everything in both. There's not much you can do in either, really.

 

 

make sure the usb is also plugged in, any maybe you have muted the mic somehow?

I have the usb in and even if the mic was muted, it's getting playback sound is my problem.

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