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Computer shuts down less than 1 second after startup.

Paper Moon
By Paper Moon
in Troubleshooting
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Hello, I have just built a new pc for the first time. Ive done the wiring for the front ports and everything correctly from what it seems. I just hit the start button on my system and it shuts down, fans start up for half a second and shut back down. I do not have a speaker connected as the one that came with my pc broke. The specs are listed here http://pcpartpicker.com/p/jqppQ7 for any help I get. Have a great day!

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Hello, I have just built a new pc for the first time. Ive done the wiring for the front ports and everything correctly from what it seems. I just hit the start button on my system and it shuts down, fans start up for half a second and shut back down. I do not have a speaker connected as the one that came with my pc broke. The specs are listed here for any help I get. Have a great day!

I don't see the specs of the pc. Have you tried an out of the case test before you placed it in the case?

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It may possibly need the BIOS update, as stated by PCPartPicker, to use that CPU.

 

You will need a Haswell (non-Refresh) CPU to update the BIOS though.

Main Rig: CPU: AMD Ryzen 7 5700X3D | RAM: 32GB (2x16GB) KLEVV CRAS XR RGB DDR4-3600 | Motherboard: Gigabyte B550I AORUS PRO AX | Storage: 500GB Crucial P3 Plus, 4TB Silicon Power UD90 | GPU: AsRock Radeon RX 9070 XT Steel Legend | Cooling: ThermalTake Floe 280mm w/ be quiet! Pure Wings 3 | Case: Sliger SM580 (Black) | PSU: Corsair SF850

Main Server: CPU: AMD Ryzen 9 5950X | RAM: 64GB (2x32GB) Corsair Vengeance LPX DDR4-3200 | Motherboard: ASUS Crosshair VII Hero WiFi | Storage: 512GB SKHynix NVMe | GPUs: NVIDIA TITAN Xp 2-way SLI | Cooling: Thermalright Frozen Prism 360mm | Case: Corsair 5000D Airflow (White) | PSU: Seasonic Focus GM850

File and Media Server (AOOSTAR WTR Pro): CPU: AMD Ryzen 7 5825U | RAM: 32GB (2x16GB) Silicon Power DDR4-3200 SODIMMs | Storage: 1TB Samsung 970 EVO Plus, 2x14TB Western Digital Ultrastar DC HC530

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I don't see the specs of the pc. Have you tried an out of the case test before you placed it in the case?

Updated. And no I didnt test it before I put it in the case. Rookie mistake.

 

Is the CPU fan header connected?

Are all the power cables properly connected?

Yes.

 

Take all the RAM out except one stick, take the GPU out, basically only leave the stuff in that is absolutely neccessary to start it up, then go part by part to filter out the dead component.

I did, I think what may have happened is that while taking my computer components of of my car my ram fell about 4 feet in a very slim cardboard package. I believe this is the corporate now. I will tell you when I get more info.

 

do you have a stock cooler? i had the exact same issue today, but i have a custom cooler,make sure your coolers screws are really tight

Yeah its a stock cooler. 

 

It may possibly need the BIOS update, as stated by PCPartPicker, to use that CPU.

 

You will need a Haswell (non-Refresh) CPU to update the BIOS though.

Are you saying Ill need a non-haswell cpu to update the bios?

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Updated. And no I didnt test it before I put it in the case. Rookie mistake.

 

Yes.

 

I did, I think what may have happened is that while taking my computer components of of my car my ram fell about 4 feet in a very slim cardboard package. I believe this is the corporate now. I will tell you when I get more info.

 

Yeah its a stock cooler. 

 

Are you saying Ill need a non-haswell cpu to update the bios?

To update the BIOS, you would need a CPU that is not part of Haswell Refresh/Devil's Canyon.

 

428ce5e713.png

 

Any of these will do, though you should be able to contact MSI and get the BIOS chip for your motherboard with the most recent BIOS.

Main Rig: CPU: AMD Ryzen 7 5700X3D | RAM: 32GB (2x16GB) KLEVV CRAS XR RGB DDR4-3600 | Motherboard: Gigabyte B550I AORUS PRO AX | Storage: 500GB Crucial P3 Plus, 4TB Silicon Power UD90 | GPU: AsRock Radeon RX 9070 XT Steel Legend | Cooling: ThermalTake Floe 280mm w/ be quiet! Pure Wings 3 | Case: Sliger SM580 (Black) | PSU: Corsair SF850

Main Server: CPU: AMD Ryzen 9 5950X | RAM: 64GB (2x32GB) Corsair Vengeance LPX DDR4-3200 | Motherboard: ASUS Crosshair VII Hero WiFi | Storage: 512GB SKHynix NVMe | GPUs: NVIDIA TITAN Xp 2-way SLI | Cooling: Thermalright Frozen Prism 360mm | Case: Corsair 5000D Airflow (White) | PSU: Seasonic Focus GM850

File and Media Server (AOOSTAR WTR Pro): CPU: AMD Ryzen 7 5825U | RAM: 32GB (2x16GB) Silicon Power DDR4-3200 SODIMMs | Storage: 1TB Samsung 970 EVO Plus, 2x14TB Western Digital Ultrastar DC HC530

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i cant look at the link right now(at work and its blocked), but from the comments it sounds like you've got a z87 motherboard with a haswell refresh cpu, which will not work without a bios update. which would be totally ok, if you didnt need a cpu to update the bios.. so if you can get your hands on a nonrefresh cpu, then update your bios, itll start working perfect

How do Reavers clean their spears?

|Specs in profile|

The Wheel of Time turns, and Ages come and pass, leaving memories that become legend. Legend fades to myth, and even myth is long forgotten when the Age that gave it birth comes again.

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i cant look at the link right now(at work and its blocked), but from the comments it sounds like you've got a z87 motherboard with a haswell refresh cpu, which will not work without a bios update. which would be totally ok, if you didnt need a cpu to update the bios.. so if you can get your hands on a nonrefresh cpu, then update your bios, itll start working perfect

I have a H81M currently. 

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To update the BIOS, you would need a CPU that is not part of Haswell Refresh/Devil's Canyon.

 

428ce5e713.png

 

Any of these will do, though you should be able to contact MSI and get the BIOS chip for your motherboard with the most recent BIOS.

Could you possibly link me to where I can contact them for the BIOS chip? That would be splendid.

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I have a H81M currently. 

yep same issue. needs a bios update. like @TheSLSAMG mentioned, you may be able to just get a bios chip from msi. possibly less hassle than purchasing a new cpu, using it to update, then returning it. unless you happen to have one of the cpus he listed laying around somewhere, like another computer

How do Reavers clean their spears?

|Specs in profile|

The Wheel of Time turns, and Ages come and pass, leaving memories that become legend. Legend fades to myth, and even myth is long forgotten when the Age that gave it birth comes again.

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Could you possibly link me to where I can contact them for the BIOS chip? That would be splendid.

You should be able to call here:

3241aee6c4.png

Or email here:

http://service.msicomputer.com/msi_user/support/customerservice.aspx

Main Rig: CPU: AMD Ryzen 7 5700X3D | RAM: 32GB (2x16GB) KLEVV CRAS XR RGB DDR4-3600 | Motherboard: Gigabyte B550I AORUS PRO AX | Storage: 500GB Crucial P3 Plus, 4TB Silicon Power UD90 | GPU: AsRock Radeon RX 9070 XT Steel Legend | Cooling: ThermalTake Floe 280mm w/ be quiet! Pure Wings 3 | Case: Sliger SM580 (Black) | PSU: Corsair SF850

Main Server: CPU: AMD Ryzen 9 5950X | RAM: 64GB (2x32GB) Corsair Vengeance LPX DDR4-3200 | Motherboard: ASUS Crosshair VII Hero WiFi | Storage: 512GB SKHynix NVMe | GPUs: NVIDIA TITAN Xp 2-way SLI | Cooling: Thermalright Frozen Prism 360mm | Case: Corsair 5000D Airflow (White) | PSU: Seasonic Focus GM850

File and Media Server (AOOSTAR WTR Pro): CPU: AMD Ryzen 7 5825U | RAM: 32GB (2x16GB) Silicon Power DDR4-3200 SODIMMs | Storage: 1TB Samsung 970 EVO Plus, 2x14TB Western Digital Ultrastar DC HC530

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You should be able to call here:

3241aee6c4.png

Or email here:

http://service.msicomputer.com/msi_user/support/customerservice.aspx

I have contacted them and they said that I would just need to get a older processor to update. Thanks for the help anyway!

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