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WD green issues

07gillia
By 07gillia
in Storage Devices
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Posted

I just bought  a new WD green 2tb drive for my pc. I already have a 120gb ssd and a full 1tb HDD. The rest of my setup is a z77 asus sabertooth, i7 2600k, 16gb RAM and 2 x R9 290. I have plugged in both sata data and power connectors to the new drive, it appears in both bios and device manager but not in disk management or this PC. i am running windows 8.1 64bit.

 

any help would be greatly appreciated.

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you need to format a new drive before you can use it

CPU: Intel Core i5 4690K @ 4.6Ghz CPU Cooler: Noctua NH-D15 GPU: GTX 1070 TI RAM: Crucial Ballistix Tactical 16GB (4x4) Mobo: ASUS Z97-PRO(Wi-Fi ac) PSU: Corsair RM Series RM750 Case: Fractal Design Define R4 no window

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Posted

Could you reboot?
Do you hear sounds from the drive?

Remember to be a good citizen and choose a 'best answer' when your problem has been resolved!

(that way people know when a problem's been resolved)

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the drive is whirring and a reboot didnt change anything

 

how would i go about formatting the drive?

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It should be in Disk Manager...

I'd suggest trying a different Sata port, possibly the one that the 1tb drive is on, your Sata port may be having issues.

Remember to be a good citizen and choose a 'best answer' when your problem has been resolved!

(that way people know when a problem's been resolved)

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ive tried all sata ports to no avail even the ssd's sata port doesn't help ive also changed out the sata data cable for another and still no change. :(

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It's probably DOA, you should contact the seller and ask for a replacement

Remember to be a good citizen and choose a 'best answer' when your problem has been resolved!

(that way people know when a problem's been resolved)

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it appears in HD tune pro and under health says everythng is ok

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it appears in HD tune pro and under health says everythng is ok

Oh maybe if you uninstall the drivers (Device manager), unplug it and reconnect it

Remember to be a good citizen and choose a 'best answer' when your problem has been resolved!

(that way people know when a problem's been resolved)

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I'll do a full error scan with HD tune pro and if that comes back with no errors then yeah ill be sending it back to the seller

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ive tried all sata ports to no avail even the ssd's sata port doesn't help ive also changed out the sata data cable for another and still no change. :(

 

Tried a different sata cable to the green drive?

Yeps he has

Remember to be a good citizen and choose a 'best answer' when your problem has been resolved!

(that way people know when a problem's been resolved)

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Hey 07gillia,

 

you can try and search for your drive under Other devices in Disk Management. These are all the devices that Windows doesn't yet understand. Your new drive should be there without a letter or information.

From there, you should be able to first partition the drive, making this partition an Active/Primary one, not a bootable one as you already have a boot drive. Then you need to format it.

After all of this you should reboot and your drive has to show up everywhere as ready to use.

 

For more information on how to do these you could read this topic:

 

http://windows.microsoft.com/en-us/windows-vista/formatting-disks-and-drives

 

I hope I've helped!

Best of luck!

 

CK_WD

If you think I helped, like!  :P

 

www.wdc.com

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