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Xperia T Screen Problem

Mastersen901
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Hi,

 

My friend just got his new phone, a Sony Xperia T. He encountered a issue that I have never seen before. He turns on his phone and his touchscreen doesn't work! Everything else was fine. In the background he saw some messages coming in from his provider (T-Mobile). The only bug is that his screen doesn't work. It won't respond.  I tried everything I could do ( but yea, can't do much without a touchscreen) Does anyone else encountered this problem or is it just me? If so, please help!

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That's a pretty big bug. If that's a new phone he should be taking it back right away, not acceptable.

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