side by side config is incorrect

[captain_cake]

so i tried installing bully earlier and this came up, i deleted it and reinstalled it but same thing happened

 

[Eigenvektor]

Have you tried looking at the event log, like the message suggests? Have you checked its side-by-side configuration for issues?

[captain_cake]

8 minutes ago, Eigenvektor said:

Have you tried looking at the event log, like the message suggests? Have you checked its side-by-side configuration for issues?

yeah, but neither were helpful. im rly bad at the software side of pc's

[Eigenvektor]

8 minutes ago, captain_cake said:

yeah, but neither were helpful. im rly bad at the software side of pc's

Can you share a screenshot of the event viewer's application log? I'm sure someone here can point out which entries to look at more closely. Without seeing more details error messages or the app's configuration, it's difficult to guess what might be wrong.

[captain_cake]

2 minutes ago, Eigenvektor said:

Can you share a screenshot of the event viewer's application log? I'm sure someone here can point out which entries to look at more closely. Without seeing more details error messages or the app's configuration, it's difficult to guess what might be wrong.

[Eigenvektor]

That message is telling you the program is missing a dependency that needs to be installed for it to work. More specifically the Microsoft Visual C++ runtime needs to be installed. That runtime should include the "Microsoft.VC80.OpenMP" library. The version number is 8.0.x, which is the Microsoft Visual C++ 2005 runtime.

 

Since it's asking for the x86 version (i.e. 32 bit), I assume you need to download and install the vcredist_x86.exe from here: https://www.microsoft.com/en-us/download/details.aspx?id=26347

[captain_cake]

okay so i installed it and ran it...

[Eigenvektor]

1 minute ago, captain_cake said:

okay so i installed it and ran it...

I assume you're on Windows 10/11?

 

Officially that library is only supports up to Windows 7.

 

Though maybe your Windows install is simply borked. Maybe try running sfc /scannow from command line before trying again?

[captain_cake]

3 minutes ago, Eigenvektor said:

I assume you're on Windows 10/11?

 

Officially that library is only supports up to Windows 7.

 

Though maybe your Windows install is simply borked. Maybe try running sfc /scannow from command line before trying again?

honestly ive had so many issues with this pc the last year, i think im just better off doing a fresh install of windows