CPU / Mobo Issues

[NaughtyGnome]

Hello all,

I wanted to throw out a question for some advice on an issue / potential issue I am seeing from my relatively newly built PC.

Details of the PC Specs are in my signature but I've had a few issues with it.

Firstly, when I built the machine back in February, the build went pretty well, but I faced an issue with the SATA ports; none of them worked. I tried all different combinations and couldn't get them to recognise any drives. To continue diagnostics, I bought a PCIE SATA card and straight away the drives showed up and worked.

I then installed Windows and the software I needed and tested that everything was still working, and all seemed to be good. I spoke with the supplier of the parts and discussed my options (RMA the board and CPU for testing and if issues were confirmed a replacement would be supplied) but given that it was working with the PCIE card, I wasn't overly thrilled at the idea of not having a PC for some time (I reused my case so my old PC was no longer functioning) I decided to leave it. I was told I could reopen the issue and request an RMA at any point during the warranty if anything else happened or I decided I wanted to do so.

Fast forward a few months and a BIOS update or two, and I've seen some things I'm not sure I would expect to happen when using the PC. For example when loading certain applications (Photoshop is one or Microsoft Flight Simulator) there are points during the load where the PC pauses, so if I have a youtube video on or a twitch stream they will pause as will anything else going on however This is not consistent, it's only once in a while nothing shows in the event manager at the points it happens and it always recovers.

As a result, I've recently been testing for overall performance and I've concluded my CineBench R23 scores are possibly lower than they should be.
I've got a friend with a very similar setup (same processor, and a B850-E board instead of a B650-E board), and we both tested using the same version after a reboot of the PC's and he's ~2000 points ahead.

Mine
R7 9800X3D ROG B650E-E Kingston FURY Beast 64GB 6000MHz Multi Core Score 20789 (PBO on)

Friends
R7 9800X3D ROG B850-E, 64Gb G.Skill Trident Z5 6000 Multi Core Score 22919 (PBO on)

So my question is...
Would the board difference possibly be the cause of the performance difference? I've seen numerous other forum posts stating that people are getting around 22000+ on R23 with a 9800X3D. Do you think the possible issues with the board / CPU are causing the performance degradation?

Are there any other things you would do to test?

Thanks in advance.

[strange13930]

3 hours ago, NaughtyGnome said:

Hello all,

I wanted to throw out a question for some advice on an issue / potential issue I am seeing from my relatively newly built PC.

Details of the PC Specs are in my signature but I've had a few issues with it.

Firstly, when I built the machine back in February, the build went pretty well, but I faced an issue with the SATA ports; none of them worked. I tried all different combinations and couldn't get them to recognise any drives. To continue diagnostics, I bought a PCIE SATA card and straight away the drives showed up and worked.

I then installed Windows and the software I needed and tested that everything was still working, and all seemed to be good. I spoke with the supplier of the parts and discussed my options (RMA the board and CPU for testing and if issues were confirmed a replacement would be supplied) but given that it was working with the PCIE card, I wasn't overly thrilled at the idea of not having a PC for some time (I reused my case so my old PC was no longer functioning) I decided to leave it. I was told I could reopen the issue and request an RMA at any point during the warranty if anything else happened or I decided I wanted to do so.

Fast forward a few months and a BIOS update or two, and I've seen some things I'm not sure I would expect to happen when using the PC. For example when loading certain applications (Photoshop is one or Microsoft Flight Simulator) there are points during the load where the PC pauses, so if I have a youtube video on or a twitch stream they will pause as will anything else going on however This is not consistent, it's only once in a while nothing shows in the event manager at the points it happens and it always recovers.

As a result, I've recently been testing for overall performance and I've concluded my CineBench R23 scores are possibly lower than they should be.
I've got a friend with a very similar setup (same processor, and a B850-E board instead of a B650-E board), and we both tested using the same version after a reboot of the PC's and he's ~2000 points ahead.

Mine
R7 9800X3D ROG B650E-E Kingston FURY Beast 64GB 6000MHz Multi Core Score 20789 (PBO on)

Friends
R7 9800X3D ROG B850-E, 64Gb G.Skill Trident Z5 6000 Multi Core Score 22919 (PBO on)

So my question is...
Would the board difference possibly be the cause of the performance difference? I've seen numerous other forum posts stating that people are getting around 22000+ on R23 with a 9800X3D. Do you think the possible issues with the board / CPU are causing the performance degradation?

Are there any other things you would do to test?

Thanks in advance.

temps?

[NaughtyGnome]

Temps are fine, idles at about 40C (30 if I leave the fans at full whack) and the cinebench run sits at 80C with max on the run 84c. 

 

[strange13930]

11 minutes ago, NaughtyGnome said:

Temps are fine, idles at about 40C (30 if I leave the fans at full whack) and the cinebench run sits at 80C with max on the run 84c. 

 

are your chipset drivers up to date? lower end motherboard like b650-e class bourds have cheaper vrms(voltage regulator module) that are in charge of the cpus power so they can be limiting the performance

[NaughtyGnome]

Bios, Chipset all hardware drivers (barring GPU) updated a week ago before doing the testing.

 

Could be the VRM's I suppose when I was doing the testing HWinfo said the CPU was running at 5.2ghz and I think pulling 145W (need to double check power, wil do that later)