PC Powering off while gaming

[Shminkus]

Hey folks.
I have been having an issue with my machine powering off playing certain titles.

Specs
CASE: Cooler Master HAF 500
COOLER: Corsair H100i
CPU: Ryzen 7 7800X3D
MOBO: ASUS ROG STRIX B650-A GAMING WIFI
RAM: G.SKILL 32G 2X D5 6000 C36 FX B
GPU: AMD Radeon RX 6700 XT XFX
PSU: Corsair 850W Gold
M.2: CT2000T500SSD8 2TB and HP SSD EX950 1TB
HDD: WDC WD10EZEX-60WN4A0 1TB and WDC WD40EZAZ-00SF3B0 4TB
OS: Windows 10 22H2 19045.6093

When I bought the Ryzen 7800X3D bundle from Micro Center, I was stoked. It ran like a champ and anything I threw at it would have no problem. I then upgraded to a 1440p widescreen monitor and was having no issues. Earlier this year I tried playing Rust with my friends and I experienced the game turning my screen black and rebooting my system, sometimes occurring withing 10 minutes, other times letting me play for 45m or so before turning off. This frustrated me and despite everything I tried I could not get it to resolve, so I stopped playing Rust.

I attempted a fresh driver install using DDU in safe mode. I have always ran AMD on this installation of Windows. I tried installing a fresh windows, I wired two PCI-E cables from the PSU to my GPU instead of using just one. I disabled XMP and resizable bar. I swapped out the monitor to my older 1080. I ran memtest on the ram. I set the PCI-E lane my GPU is seated in to Gen4. Tweaked the GPU power scaling to -5 (per the manufactuerer's guidance in troubleshooting the GPU) Updated BIOS. Tried older drivers according to some folks on reddit. Reseated the GPU and memory. I don't have any overclocking on the machine. I've monitored the temps and I'm not seeing anything out of the ordinary from what I can find on Google as a comparison. I can run furmark for an hour with no powering off but Nightreign and Rust seem to cause instability. Nightreign powering off the machine in under 5 minutes every time. I can't get past the tutorial.

What doesn't make sense to me is I play lots of titles, LOL, CS2, RL, FN, WOW, BF1, Marvel Rivals, VR. No issues when playing those games, no freezes or hitching or dropped frames but Nightreign turns off and reboots my machine in under 5 minutes. I've dug into the event viewer and the only thing I can find around the same time as event 41 is this message:

The driver \Driver\WudfRd failed to load for the device ROOT\DISPLAY\0000.

Which had always pointed me towards the GPU or monitor or something being corrupted with the drivers but I have done all that I can to ensure that isn't the case and the issue still persists in these titles. Please if anyone can help that would be greatly appreciated, I have struggled with this for a while now and left it alone until this point but I really wish to play Nightreign with some friends of mine. I know my computer can handle the game as it does other titles but it keeps turning my screen black and rebooting my machine.

Here are my windows logs

Thank you for reading and any help!! It is GREATLY appreciated. Have a wonderful day

[PDifolco]

May be a graphics driver issue with that game, try lowering your GPU max clock by say 200MHz in Adrenalin

[Shminkus]

11 minutes ago, PDifolco said:

May be a graphics driver issue with that game, try lowering your GPU max clock by say 200MHz in Adrenalin

Thanks for the reply, I'll try this. Sadly, I just tried running BF6 beta and at first it was fine, I could run the game for maybe 10 minutes and it performed great with FSR. But then it powered off. After retrying, I sometimes freeze at the menu and then the entire system goes semi unresponsive, menu animations and stuff still active but I can't click, alt tab or open taskmgr. This has never occurred before. 

[Shminkus]

I'm now getting screens like this. Before it would just power off, black screen, no BSOD. I'm going over to a friends right now to grab a spare GPU and RAM kit. Hoping the MOBO or CPU aren't faulty but I'll be inspecting the build thoroughly upon return

[PDifolco]

1 hour ago, Shminkus said:

I'm now getting screens like this. Before it would just power off, black screen, no BSOD. I'm going over to a friends right now to grab a spare GPU and RAM kit. Hoping the MOBO or CPU aren't faulty but I'll be inspecting the build thoroughly upon return

This looks like a faulty GPU with messed up VRAM !

It's new ?

[OddOod]

3 hours ago, Shminkus said:

no BSOD

Welcome to the forums!
No BSOD says PSU issue to me. Could be a dying mobo, but I'd replace the PSU first. Though it could be bad wall power, do you have a UPS?
Could also def be dying GPU or maybe a buggy vBIOS, but flashing new vBIOS is a bit risky if you don't have a bios switch. 

There is also a vague posibility that this is just down to a bad display cable, especially if it's a VRR monitor. Can't hurt to swap the cables

[spacepickle]

Usually if you don’t get a BSOD that would indicate a PSU failure. Your GPU also seems to be dying/dead so I almost wonder if your PSU fried your GPU or something. 
on the other hand the GPU itself might be the only culprit here, if it’s still under warranty you should try getting a replacement. Send em that picture you took and they’ll probably send you a new one. 

[Shminkus]

5 hours ago, PDifolco said:

This looks like a faulty GPU with messed up VRAM !

It's new ?

Yes the 6700 XT and PSU are both the same age, purchased new October 2023

[Shminkus]

3 hours ago, OddOod said:

Welcome to the forums!
No BSOD says PSU issue to me. Could be a dying mobo, but I'd replace the PSU first. Though it could be bad wall power, do you have a UPS?
Could also def be dying GPU or maybe a buggy vBIOS, but flashing new vBIOS is a bit risky if you don't have a bios switch. 

There is also a vague posibility that this is just down to a bad display cable, especially if it's a VRR monitor. Can't hurt to swap the cables

Thank you, I wish it wasn't under such trying times. 

I pray the motherboard and cpu are fine. I don't have a UPS and we had an electrician service the outlets within the last 4 years. I do have a BIOS switch on the 6700 XT one of the profiles is not stable and when I got the card, flipping the switch did stop my BSOD in Fortnite. 

I believe I swapped the cables when I played Rust and it was giving me this issue but it can't hurt to try it again

[Shminkus]

3 hours ago, spacepickle said:

Usually if you don’t get a BSOD that would indicate a PSU failure. Your GPU also seems to be dying/dead so I almost wonder if your PSU fried your GPU or something. 
on the other hand the GPU itself might be the only culprit here, if it’s still under warranty you should try getting a replacement. Send em that picture you took and they’ll probably send you a new one. 

I hope it's not fried. It manages other games fine and under load it endures but certain titles seem to power off the PC. 

At first I did suspect PSU issues but it's a CP-9020200-NA purchased new in October 2023, not that I couldn't have gotten a bad unit but I had more faith in that being legit rather than the 6700 XT, but that's just intuition speaking. 

The GPU is under warranty and they've actually already responded saying we could begin the RMA process, just have to find my invoice.

Thank you for the reply

[Shminkus]

When I launched BF6 this morning, I was able to play the game for about 3 minutes before it did it's usual power off, black screen. When I rebooted I tried again but could not manage to get into a match before the system powered off. BUT While I was in the menu, I would alt tab to open discord and the discord app and my mouse both acted sluggish before the discord app froze, as well as my cursor locking up and being unable to move or click on anything. As this happened, BF6 was still open on my main monitor and I could see the menu animations still active and not frozen. Then I got those BSOD I sent above. 

When I got home I swapped the RAM thinking, "well it's right here" and my PC was able to play a game of BF6. It ran perfect, no BSOD or power off. It was then after about 3 hours of playing and with me thinking it went away and I was super lucky for it to have just been a memory issue, the PC turned off. No BSOD this time, just the OG issue I was posting about. 

Now I'm at a loss and think I should just replace the PSU but the RAM swapping out did literally allow me to play BF6 as my old ram would not. 

I have Flare two 16gb sticks of X5 DDR5 6000 CL 36-36-36-96
My friend gave me two 16gb sticks of G Skill Sk Hynix DDR5 6000 F5-6000J3038F16G

[Bjoolz]

On 8/7/2025 at 12:37 PM, Shminkus said:

I'm now getting screens like this. Before it would just power off, black screen, no BSOD. I'm going over to a friends right now to grab a spare GPU and RAM kit. Hoping the MOBO or CPU aren't faulty but I'll be inspecting the build thoroughly upon return

@PDifolco No, this is a Windows bug that can happen on the BSOD screen if you use monitor with a resolution higher than 1080p. The glitched appearance has no relation to the crash reason.

 

Go to C:\Windows\Minidump and check if you have any minidump files. If you do, go back to the Windows folder and copy the Minidump folder itself to the Downloads folder (You can use the desktop if you don't have OneDrive syncing files). Zip the copied folder and attach it to a post.

 

The BSOD might not be related to the actual issue as power loss can corrupt files, but we'll see what we are dealing with. I looked through your event log and the vast majority of the unexpected shutdowns were not BSODs so they are likely not related. You had some IRQL_Not_Less_Or_Equal BSODs and one Driver_Power_State_Failure. You did have one hardware error (The WHEA event) pointing to the WD10EZEX-60WN4A0 so you could try disconnecting that drive.

 

EDIT: Filtered for WHEA events instead of just scrolling through and you have a bunch of them. I checked 6-7 random ones and they all pointed to that HDD.  WHEA is the Windows Hardware Error Architecture. 

[PDifolco]

9 hours ago, Bjoolz said:

@PDifolco No, this is a Windows bug that can happen on the BSOD screen if you use monitor with a resolution higher than 1080p. The glitched appearance has no relation to the crash reason.

 

Go to C:\Windows\Minidump and check if you have any minidump files. If you do, go back to the Windows folder and copy the Minidump folder itself to the Downloads folder (You can use the desktop if you don't have OneDrive syncing files). Zip the copied folder and attach it to a post.

 

The BSOD might not be related to the actual issue as power loss can corrupt files, but we'll see what we are dealing with. I looked through your event log and the vast majority of the unexpected shutdowns were not BSODs so they are likely not related. You had some IRQL_Not_Less_Or_Equal BSODs and one Driver_Power_State_Failure. You did have one hardware error (The WHEA event) pointing to the WD10EZEX-60WN4A0 so you could try disconnect that drive.

 

EDIT: Filtered for WHEA events instead of just scrolling through and you have a bunch of them. I checked 6-7 random ones and they all pointed to that HDD.  WHEA is the Windows Hardware Error Architecture. 

Ok, good to know, I may not have experienced enough BSODs, mine always were nice blue

Also I suppose OP can ask Chatgpt to analyze his log files, it's pretty good at that

 

[Bjoolz]

10 hours ago, PDifolco said:

Also I suppose OP can ask Chatgpt to analyze his log files, it's pretty good at that

No, ChatGPT is absolutely terrible at it. We get so many people on the main tech support forum I'm on that come in after having had ChatGPT look at their dump files and it has said the stupidest things. 

[OddOod]

On 8/7/2025 at 1:16 PM, Shminkus said:

new in October 2023

Those should still be in warranty, right? This is a perfect RMA candidate