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5 7600X help

Red2083
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Hi, I have an issue with my computer. I have a Ryzen 5 7600X processor, no dedicated graphics card, and an MSI B650M-P motherboard.

The problem happens when I’m playing Valorant. Occasionally (it has happened about 3 or 4 times in the past 2 months), my screen goes black for about 2 seconds, and then I get a message saying that the drivers are outdated. After that, the game bugs out and I have to close it, because if I try to open it again without closing it properly, my PC freezes.

I open the AMD Adrenalin application because that's where I get the message saying that the installed drivers are not compatible or outdated.

A few minutes ago, I downloaded and installed the latest drivers from the official support page for the MSI B650 motherboard, but I haven’t tested if the issue still happens. Still, I feel it's necessary to have the drivers fully updated so this doesn’t keep happening.

I’ve been monitoring performance using MSI Afterburner, and in Valorant I get 100 stable FPS on low graphics settings, so I have no complaints in terms of general performance. I just want to make sure everything is working properly and without unexpected errors.

I also did some research and found that I might need to completely uninstall the current drivers using AMD Cleanup Utility, and then reinstall the correct version. But I’m worried it might also remove my Wi-Fi drivers, since I don’t want to lose internet access during the process.

Do you think the issue is with Valorant, the drivers, or maybe my processor?

PS: The pictures I’ll send next are in both Spanish and English, just in case.
Image 1: This is the message I get in Valorant right after the screen goes black.
Image 2: This is the message I get when I open AMD Adrenalin.

Sorry for the Spanish.
Thanks in advance.

 

 

r/AMDHelp - drivers

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Run DDU (Display Driver Uninstaller, it is typically better for this than AMDs/Nvidias own tools) and then reinstall your graphic drivers.

 

You can find DDU on the useful software thread.

I might be experienced, but I'm human and I do make mistakes. Trust but Verify! I edit my messages after sending them alot, please refresh before posting your reply. Please try to be clear and specific, you'll get a better answer. Please remember to mark solutions once you have the information you need. Expand this signature for common PC building advice, a short bio and a list of my components.

 

Common build advice:

1) Buy the cheapest (well reviewed) motherboard that has the features you need. Paying more typically only gets you features you won’t use. 2) only get as much RAM as you need, getting more won’t (typically) make your PC faster. 3) While I recommend getting an NVMe drive, you don’t need to splurge for an expensive drive with DRam cache, DRamless drives are fine for gamers. 4) paying for looks is fine, just don’t break the bank. 5) Tower coolers are usually good enough, unless you go top tier Intel or plan on OCing. 6) OCing is a dead meme, you probably shouldn’t bother. 7) "Bottlenecks" rarely matter and "Future-proofing" is a myth. 8) AIOs don't noticeably improve performance past 240mm and don't improve at all past 360mm. 9) RTFM.

 

Useful Websites:

https://www.productchart.com - helps compare monitors, https://uk.pcpartpicker.com - makes designing a PC easier.

 

Bio:

He/Him - I'm a PhD student working in the fields of reinforcement learning and traffic control. PCs are one of my hobbies and I've built many PCs and performed upgrades on a few laptops (for myself, friends and family). My personal computers include 4 windows (10/11) machines and a TrueNAS server (and I'm looking to move to dual booting Linux Mint on my main machine in future). Aside from computers, I also dabble in modding/homebrew retro consoles, support Southampton FC, and enjoy Scuba Diving and Skiing.

Fun Facts

1) When I was 3 years old my favourite toy was a scientific calculator. 2) My father is a British Champion ploughman in the Vintage Hydraulic Class. 3) On Speedrun.com, I'm the world record holder for the Dream Bobsleigh event on Mario & Sonic at the Olympic Winter Games 2010.

 

My Favourite Games: World of Tanks, Runescape, Subnautica, Metroid (Fusion and Dread), Spyro: Year of the Dragon (Original and Reignited Trilogy), Crash Bash, Mario Kart Wii, Balatro

 

My Computers: Primary: My main gaming rig - https://uk.pcpartpicker.com/user/will0hlep/saved/NByp3C Second: Hosts Discord bots as well as a Minecraft and Ark server, and also serves as a reinforcement learning sand box - https://uk.pcpartpicker.com/user/will0hlep/saved/cc9K7P NAS: TrueNAS Scale NAS hosting SMB shares, DDNS updater, pi-hole, and a Jellyfin server - https://uk.pcpartpicker.com/user/will0hlep/saved/m37w3C Foldatron: My folding@home and BOINC rig (partially donated to me by Folding Team Leader GOTSpectrum) - Mobile: Mini-ITX gaming rig for when I'm away from home -

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Generally the AMD Cleanup Utility shouldn't remove your wi-fi drivers. It should specifically target your graphics and audio drivers. I shouldn't touch chipset drivers or other peripheral drivers. 

What you can do is download your wi-fi driver separately onto a flash drive and keep it ready to use in the case it does get uninstalled. Might be a good idea to download all the latest drivers for everything you have, Chipset/IGPU and whatnot on a flash drive and then use the AMD cleanup utility in safe mode. 

Consider updating your bios and check to see if any windows updates are missing as well. Also lowering the in-game settings to see if less strain would lower the likelihood of the crashes might be a good idea as well. 
 

Like watching Anime? Consider joining the unofficial LTT Anime Club Heaven Society~ ^.^

 

 

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1 hour ago, Red2083 said:

I open the AMD Adrenalin application because that's where I get the message saying that the installed drivers are not compatible or outdated.

A few minutes ago, I downloaded and installed the latest drivers from the official support page for the MSI B650 motherboard, but I haven’t tested if the issue still happens. Still, I feel it's necessary to have the drivers fully updated so this doesn’t keep happening.

I’ve been monitoring performance using MSI Afterburner, and in Valorant I get 100 stable FPS on low graphics settings, so I have no complaints in terms of general performance. I just want to make sure everything is working properly and without unexpected errors.

Test if driver update fixed it. Anything else is speculation at this point. And yes, updating drivers is recommended regardless, but especially if you have an issue. 

 

Get rid of the MSI software. that may not be the cause of your issues, but all the MB software is buggy/hogging resources. 

 

Are temps OK? Good cooler? An iGPU inherently will struggle with games. 

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