Windows 11 File explorer Causing odd issues

[Apemanonline]

So I have discovered a new issue just started that if i right click on My Documents drive a separate 2tb ssd with everything moved to this drive. Pictures music etc. The pc will freeze the file explorer. It wont crash or report a problem the circle just spins. Pc continues to work but file explorer refuses to do anything until I 3 finger and restart it. All Other drives and folders work fine.

 

I have tested the drive crystal disk says it fine.

 

I can access it ok move files use files etc no issues but right click kills it.

 

I have tried from various google sites.

 

Restart Explorer: Open Task Manager, right-click Windows Explorer, and choose Restart.

Clear Cache: Go to File Explorer Options, click Clear under Clear File Explorer history.

Run SFC: Open Command Prompt (Admin) and run sfc /scannow.

Disable Quick Access: Set Open File Explorer to: This PC in File Explorer Options.

Check Updates: Ensure Windows is up to date in Settings > Windows Update

 

I have changed the sata cable and sata port. That didnt help

 

Safe mode does the same so its not something i added i guess.

 

At a loss any ideas

 

Ty in advance for any help. BTW I really hate windows 11 and regret the downgrading.

 

[esCaPade1]

Hi. Have a look in your Event Viewer at the System logs - if there are a bunch of Disk Error entries, the drive is likely borked.

[Mark Kaine]

33 minutes ago, Apemanonline said:

separate 2tb ssd

Does this mean external? 

[Apemanonline]

46 minutes ago, Mark Kaine said:

Does this mean external? 

no its internal sata drive ssd used for docs. I just ment not the os disk

 

[Apemanonline]

1 hour ago, esCaPade1 said:

Hi. Have a look in your Event Viewer at the System logs - if there are a bunch of Disk Error entries, the drive is likely borked.

Ok is there a particular section i should be looking at? Im not really shore about any of this so bare with please.

 

 

[esCaPade1]

Right-click Start menu and choose Event Viewer. Once it opens, click on the System section in the tree view to the left. Any Disk Errors will show with red crosses next to them - they should be easy to spot.

[Apemanonline]

only 1 disk error listed 3 months ago so not that

 

any thing else i should look for?

[Mark Kaine]

Try this https://www.hdsentinel.com/

 

It's better than crystaldisk and can also repair in many cases.

[esCaPade1]

4 hours ago, Apemanonline said:

only 1 disk error listed 3 months ago so not that

 

any thing else i should look for?

If it were me, I'd now try connecting it to a different computer to see if it does the same thing or not.

[Apemanonline]

12 hours ago, esCaPade1 said:

If it were me, I'd now try connecting it to a different computer to see if it does the same thing or not

Would usb be ok i only have a laptop and that runs linux mint. Its all phones and tablets here ill look for another pc with sata running windows.

[Apemanonline]

15 hours ago, Mark Kaine said:

Try this https://www.hdsentinel.com/

 

It's better than crystaldisk and can also repair in many cases.

New Bitmap image (2).bmp

 

[Apemanonline]

Update.

 

If i right click on the drive then explorer freezes as above.

 

New info

 

If i open it first left click once then right click on blank space in the window that opens i can select properties etc.

 

So it seems to be more a problem with the os than the drive. Some sort of short cut or bad link.

 

[esCaPade1]

8 hours ago, Apemanonline said:

Would usb be ok i only have a laptop and that runs linux mint. Its all phones and tablets here ill look for another pc with sata running windows.

Yeah, you can get a USB-C 2.5" SATA caddy for pretty cheap.

Or, boot off a USB stick on the same machine into Linux to test to see if it is indeed the OS causing the issue.

[Apemanonline]

1 hour ago, esCaPade1 said:

into Linux to test to see if it is indeed the OS causing the issue.

Genius............ Now im kicking my self i didnt think of it. Feck. Ill let ya know.

[Apemanonline]

Update. Linux worked fine no problems.

 

So tried creating a new user on a hunch. Yep it works fine with the new user. So its something screwy with my user files shortcut or a link. Only problem is I i swap users ill have to redo everything this will take a month if it works at alI I use vortex and mod alot of my games there is no backup......

 

So i need a way to restore or reset file links.................

 

Honestly Windows 10 was a pain at times but This..........Honestly i think MS make every other OS as crap as they can get away with so there next OS looks even better.

[esCaPade1]

Yup, sure sounds like a MS issue.

Perhaps it is something to do with the fact that My Documents is a "special" folder. Does the drive operate normally if you move My Documents back to your C: drive? If so, it sounds like this needs to be reported to MS as a bug.

[Apemanonline]

Does anyone know how to fix this lol

[esCaPade1]

Microsoft Software Engineers, maybe?

[Apemanonline]

1 hour ago, esCaPade1 said:

Microsoft Software Engineers, maybe?

Was you being sarky?

[esCaPade1]

A little bit, yes, but if there is indeed a bug in Windows, only Microsoft will be able to address it. Assuming that that is the issue, of course - you will likely only find out by contacting Microsoft support.

[Apemanonline]

Fixed it. YEY DUMB LUCK. I unplugged the Hard drive to check it on a separate pc with a sata. Disk passed all good.

I booted my pc and a few windows bitching sessions later as none of the links existed anymore and some cleaning when i plugged the drive back in after a restart moved all the links to document drive it all works. No errors and and Acronis disk image made to save it.

Thanks everyone for you help wish i thought of this but ill take the win there few and far between.

Cant work out how to mark this a solved so if anyone can point me to the right button.

[esCaPade1]

Weird, but glad to hear you got it sorted.

You already marked my last post as the solution - however you did that.