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HP Pavilion 15 eco0515na (2020) AMD Ryzen 5 3550H with windows10 19045.5247

it has 2 USB ports and one 3.1 USB-C

to get it out the way... things i have already done and tried to fix this ridiculous issue!

-updating everything from windows to every driver including AMD chipset drivers and a BIOS update

-uninstalling root usb hub

-different ports or combinations i have gone through 4 different hubs now 3 USB-C and now one USB-C

-mouse and keyboard work separately of the USB hubs and are nothing fancy just basic low powered devices

-disabled selective suspend and battery saving

-turned off allow this device to be turned off to save power in device manager for root hubs

NOW to the problem... any USB hub i tried behaved the same way with one thing plugged in it works perfectly but if i plug in let's say the mouse and the keyboard together then the mouse in this example will be normal like you'd expect BUT the keyboard will work for about a second just typing away then it repeats a random letter i pressed last infinitely wich only stops after unplugging it if i for example plug in the keyboard first and then the mouse the mouse breaks... it skips and looks to be operating at a lower DPI

this is frankly ridiculous i know a self powered USB hub can get overwhelmed but not from a simple cheapo keyboard and mouse...

please help me out I'm happy to answer any questions!!!

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Have you tried a power USB hub?

 

Do you have USB power meter? It could be you laptop ports are just on the low side of USB spec or worse out of spec, meaning once you throw USB hub on though, and try and power a couple devices, it's just not enough.

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13 minutes ago, OhioYJ said:

Have you tried a power USB hub?

 

Do you have USB power meter? It could be you laptop ports are just on the low side of USB spec or worse out of spec, meaning once you throw USB hub on though, and try and power a couple devices, it's just not enough.

i do not have a USB power meter sadly! is there any good/avordable usb powered hub option i can try out to see if it works?!

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3 minutes ago, LunaRubisk said:

is there any good/avordable usb powered hub option i can try out to see if it works?!

Do the devices work individually when you plug them into the ports?

 

For USB hubs, I've generally use Anker. However they tend to be a little bit more money, but I've had good luck with them. The cost though, is why I generally wait for them to go on sale. Which happens fairly regularly.

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2 minutes ago, OhioYJ said:

Do the devices work individually when you plug them into the ports?

 

For USB hubs, I've generally use Anker. However they tend to be a little bit more money, but I've had good luck with them. The cost though, is why I generally wait for them to go on sale. Which happens fairly regularly.

yes everything works on its own! its defi the usb hubs itself

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