PS5

[SimplyMoron]

Hello, so there was recently a lightning strike near our place around a week back. TV died but could get it fixed. I have a PS5 and Xbox both of which are connected to a power strip which is directly connected to a UPS. The UPS died as well because of the lightning so I thought the PS5 and Xbox were probably dead as well. Xbox was placed at a more convenient spot so decide to take it out and connect to a different plug point. It worked completely fine used it after that as well and didn’t bother to test the PS thinking it would be fine as well considering they were connected to the same power strip and the UPS would have probably taken both of them with it if it had to.

Now fast forward to today, I wanted to play some games on the PS and when I try to turn it on it gives a beep when I press the button or the disc open button but nothing turns on. I didn’t use it for 2 months at this point so Is it dead or did something reset and I can just fix it?

 

[Sawa Takahashi]

I found this video about a similar issue 

It makes sense that the PS5 blew a fuse to protect itself. The title says Easy Fix, but that is if you are equipped to replace electronics components. Still, may be a good starting point for a repair shop.

As for why the Xbox is working but the PS5 isn't, when there's electrical surge, every device can react differently even if they are plugged into the same UPS.

By the way, you should plug a UPS directly into a receptacle, not into a surge suppressor. The UPS has a built in surge suppressor and daisy chaining with another could cause malfunctions in both surge suppressors.

[SimplyMoron]

14 hours ago, Sawa Takahashi said:

I found this video about a similar issue 

It makes sense that the PS5 blew a fuse to protect itself. The title says Easy Fix, but that is if you are equipped to replace electronics components. Still, may be a good starting point for a repair shop.

As for why the Xbox is working but the PS5 isn't, when there's electrical surge, every device can react differently even if they are plugged into the same UPS.

By the way, you should plug a UPS directly into a receptacle, not into a surge suppressor. The UPS has a built in surge suppressor and daisy chaining with another could cause malfunctions in both surge suppressors.

I am definitely not trying that, will probably end up breaking it further. I contacted Sony and they said they can replace it under warranty but I have a disc which is still in the PS5 is there anyway I can get it out?

[Sawa Takahashi]

10 hours ago, SimplyMoron said:

but I have a disc which is still in the PS5 is there anyway I can get it out?

I don't know about the PS5 specifically, but all disc drives have an eject button for that purpose. Seems you need a screwdriver for the PS% : 

 

Good luck !