Blue screen issues

[TheNoodle]

Hi i recently had my computer blue screen about 10 time in a row, this happened out of the blue while i was gaming and i have no idea why. i only caught a one of the error codes which was kmode_exception_not_handled. after the crashes i notice that my mic no longer works and i cant access my display setting in the setting app because the app will just freeze. i also noticed an error with the file srttrail.txt that prevented windows from fixing itself. i have also included both dump file from when this happened the larger file is from the first blue screen. my specs are: 

os: windows 10 pro 64 bit Build: 19045.4412

cpu: Ryzen 7 5800X3D

gpu: Aorus RTX 3070

mobo: Asus ROG crosshair VIII Dark hero (BIOS version: 4402)

ram: Corsair Vengeance RGB Pro (4 x 8gb)

psu: evga 750 GQ

 

if any additional info is required please let me know

053124-13609-01.dmp 053124-11625-01.dmp

[SlayerOfHellWyrm]

Looking at the crashes, you've got an issue with the network driver. Do you have both Armory crate and the Intel Driver & Assistant Support installed? I've seen this before with both software trying to upgrade drivers to different versions and causing conflicts. 

[TheNoodle]

30 minutes ago, SlayerOfHellWyrm said:

Looking at the crashes, you've got an issue with the network driver. Do you have both Armory crate and the Intel Driver & Assistant Support installed? I've seen this before with both software trying to upgrade drivers to different versions and causing conflicts. 

I do have Armory crate but dont see Intel Driver & Assistant Support installed though it definitely could have been at one point as this pc started out as someone elses. should i try and reset my network drivers?

[SlayerOfHellWyrm]

I would check for the installed apps, nuke either that's installed, reboot, then try and do a manual driver update for everything off Asus' site. You can use Armory crate, but I generally recommend doing things manually.

[TheNoodle]

20 hours ago, SlayerOfHellWyrm said:

I would check for the installed apps, nuke either that's installed, reboot, then try and do a manual driver update for everything off Asus' site. You can use Armory crate, but I generally recommend doing things manually.

Thank you everything seems to be running fine though my settings app still freezes when i try to access my display setting. any idea what the issue might be there?