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I'm Stumped, can't figure out what part is faulty. Random restarts!

Sevan

Ok so friday our pc at work was just fine. From what i am being told. Today all hell broke loose.

Once signed in within a few min restarts, so i get a free monitoring software and check the CPU temp. spiked 85c then restart occurred. So we changed out the CPU fan. Like an idiot i forgot to take off the sticker and it was restarting even faster cause of overheating. Fixed that and still. Then thought it was the nvidia driver cause in the programs like it had todays date, so i thought faulty driver, since  i just fixed the cpu overheating. Nope. I tried to restore windows to a previous date and it failed to do power issue. So i changed the power supply. Now it stayed up and running for maybe  15 min now psu, new cpu cooler and no nvidia driver. then crashed again.

So now i am left with either RAM and or SSD or the RTX3060 is bad its self. I tried reading the event log but this is a grey part for me and am not well versed in it. What can i do to figure out the issue. It happened so randomly. Easy was is just grab a new pc till i have the time to sort through this one. No since this pc has a software that is configured in a server install. Really just plain networking of the needed files and folders. It is a dental design software. If i leave it at the log in screen the dongle and database are readable on the network and the team can work this way, but the pc is useless and the scanner connected to it is down. This is not a server just a Asus ROG Strix GT15.

Thoughts?

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Bad power switch?

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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1 minute ago, 191x7 said:

Bad power switch?

But it is stable when left on the log in screen. Wouldn't a bad switch trigger the restart there as well?

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So this may or may not help.

I had my computer randomly restart n shut down on me would happen maybe once aday or other times 10+ times a day i swapped PSU, graphics, moved stuff on the PCIE slots tried different memory all of it.

So much so i even sent my PSU off to see if it was faulty because i did a PSU swap and seemed to fix the issue only for it to stat up again weeks later.

 

The problem as far as i can tell was the power switch or the header cable for it because i removed that from the MOBO and it hasnt restarted or shutdown once since.

 

Check to see if it still does it while the power switch is unplugged if that doesn't fix it not sure.

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High temperature doesn't cause restart, the desktop would only throttle. 85° ain't so bad.

I'd replug/reseat everything carefully.

Check your Ram with TestMem5 or Memtest86.

If you had a non-F cpu you could try without the gpu.

 

I'm willing to swim against the current.

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18 minutes ago, joshfrog said:

So this may or may not help.

I had my computer randomly restart n shut down on me would happen maybe once aday or other times 10+ times a day i swapped PSU, graphics, moved stuff on the PCIE slots tried different memory all of it.

So much so i even sent my PSU off to see if it was faulty because i did a PSU swap and seemed to fix the issue only for it to stat up again weeks later.

 

The problem as far as i can tell was the power switch or the header cable for it because i removed that from the MOBO and it hasnt restarted or shutdown once since.

 

Check to see if it still does it while the power switch is unplugged if that doesn't fix it not sure.

Fair enough, I will unplug the case headers from the board.

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18 minutes ago, leclod said:

High temperature doesn't cause restart, the desktop would only throttle. 85° ain't so bad.

I'd replug/reseat everything carefully.

Check your Ram with TestMem5 or Memtest86.

If you had a non-F cpu you could try without the gpu.

 

85c is not high you are right, but CPU overheating can cause restarting so that why I swapped the cooler out. Ill do a mem test if it can stay on, maybe ill do it in safemode and see.

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1 hour ago, Sevan said:

85c is not high you are right, but CPU overheating can cause restarting so that why I swapped the cooler out. Ill do a mem test if it can stay on, maybe ill do it in safemode and see.

Memtest86+ or PassMark Memtest86, both are bootable, they do not run from inside the OS.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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Unplugged the power button header stayed stable for 8 min then restarted. I guess memtest is next.

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unplug anything non essential, that includes fans, fan controllers except cpu fan or pump.. any other USB device, any other than boot disk.. all front panel connectors. 

then test if it still happens. 

i've seen disk usb devices, fan controllers, ram, mainboard, psu etc...  causing irregular reboots. for that matter cpu's too. but newer cpu's should just throttle past 90C or something.. someone first at 100C.. and not realy care about rebooting. 

 

If you have a samsung boot drive, make sure to download samsung magician and check if you need firmware update.. as they with original firmware are known to suicide. 

 

 

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In  the  end  of troubleshooting a local repair guy came in said with the Asus Z390 boards the wifi pcie goes bad, sometimes the wifi pcie bord or the mobo, this one was the mobo, we pulled the wifi card out and it still thought it was in there. So time for a new board, or pc. 

 

Thank you to everyone who tried to help me out. Much Appreciated.

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