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Thermal Throttling (HTC and PROCHOT EXT) on AMD Ryzen 3500U

Tetrakis
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My laptop has been stuttering and laging for like 2 weeks now. I tried cleaning it and repasting but nothing works. Then i checked my cpu/gpu temp and clock speed on HWINFO64 and it showed everything normal except for this "Thermal Throttling HTC" and "Thermal Throttling PROCHOT EXT". Prochot CPU is fine and the clock speeds are constant at 400MHz even though my cpu's base speed in 2.10GHz. If anyone can tell me any solution to this or to direct me in finding the root of this cause it'd be a great help.

 

CPU: AMD Ryzen 5 3500U (Base speed: 2.10 GHz, 4 Cores)

GPU: AMD Radeon Vega 8 Mobile(Integrated)

Memory: 8 gb dual slot, 2400 MHz and 512 gb ssd (WD Green SN350)

If required any other information pls ask.

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Posted

This looks like the cooler fan is either not working or the cooler isn't making proper contact/thermal paste wasn't spread out properly during reapplication.

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