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Hi All,

 

This is my first post so apologies if it's in the wrong spot or is answered elsewhere!

 

My PC recently shut off randomly and smoke came from the the graphics card (980Ti). The card was also glowing bright red directly under the GPU. I suspected the card had failed so removed it and restarted the computer. Smoke then came from the 2x4 ATX plug next to the CPU. I'm confident now it was the PSU causing the issue, possibly by sending out too many volts. My question is, is it likely I've fried my CPU/MOBO? I can replace the PSU but I'm not sure if it's worth it if there is a high chance the CPU or other components have been fried. 

 

6700K

980Ti

RM1000x

Z170 TH UD5

 

Thanks!

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It has more than likely fried the rest of your components, sorry. Especially if there was smoke. What's strange is that the PSU is a good one, you could possibly get money back under warranty, not sure if Corsair would cover the cost of your components too.

Console.WriteLine("Hello World!");

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8 minutes ago, JulesLad said:

Hi All,

 

This is my first post so apologies if it's in the wrong spot or is answered elsewhere!

 

My PC recently shut off randomly and smoke came from the the graphics card (980Ti). The card was also glowing bright red directly under the GPU. I suspected the card had failed so removed it and restarted the computer. Smoke then came from the 2x4 ATX plug next to the CPU. I'm confident now it was the PSU causing the issue, possibly by sending out too many volts. My question is, is it likely I've fried my CPU/MOBO? I can replace the PSU but I'm not sure if it's worth it if there is a high chance the CPU or other components have been fried. 

 

6700K

980Ti

RM1000x

Z170 TH UD5

 

Thanks!

Were you using the cables that came with the PSU and using PCIe 6+2 pin to graphics card and 4+4 to cpu cables?

System specs:

 

 

CPU: Ryzen 7 7800X3D [-30 PBO all core]

GPU: Sapphire AMD Radeon RX 7900 XTX NITRO+

Motherboard: MSI MAG B650 TOMAHAWK WIFI

RAM: G.Skill Trident Z5 NEO RGB 32GB 6000MHz CL32 DDR5

Storage: 2TB SN850X, 1TB SN850 w/ heatsink, 500GB P5 Plus (OS Storage)

Case: 5000D AIRFLOW

Cooler: Thermalright Frost Commander 140

PSU: Corsair RM850e

Case Fans: Fractal Prisma (120 x6, 140 x3) + 2x40mm fans

 

PCPartPicker List: https://uk.pcpartpicker.com/list/QYLBh3

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7 minutes ago, JulesLad said:

My PC recently shut off randomly and smoke came from the the graphics card (980Ti). The card was also glowing bright red directly under the GPU. I suspected the card had failed so removed it and restarted the computer. Smoke then came from the 2x4 ATX plug next to the CPU. I'm confident now it was the PSU causing the issue, possibly by sending out too many volts. My question is, is it likely I've fried my CPU/MOBO? I can replace the PSU but I'm not sure if it's worth it if there is a high chance the CPU or other components have been fried. 

 

Well, your GPU and motherboard are definitely destroyed, the CPU might have survived but it's not very likely.

Try claiming the warranty on the PSU, maybe you'll also get your other components covered, depending on how Corsairs warranty system works.

English is not my first language, so please excuse any confusion or misunderstandings on my end, also I like to edit my posts a lot.

 

F@H-Stats

The Rigs:

Xenon:

CPU: 2x Xeon E5 2690 V3

RAM: 64GB DDR4 2133 RDIMM

MoBo: Supermicro X10DRi-T4+

Hydroxide:

CPU: Ryzen 5 5600

GPU: RTX 3080 12GB

RAM: 48GB DDR4 3200 UDIMM

MoBo: ASRock B550M Pro4

 

The Laptop (Lenovo Legion 5 15IAH7):

CPU: Core i5 12500H

RAM: 16GB (2x8GB) DDR5-4800

GPU: RTX 3050 Ti mobile

OS: Windows 11 Home

 

The Tablet:

Dell Latitude 7212 Rugged Extreme Tablet (Core i5 8350U/8GB RAM)

OS: Windows 11 Pro

 

 

.- -- --- --. ..- ...

 

 

 

🧀 

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Thanks for the quick responses. The PC is 8yrs old and the shop I bought the components from is long out of business. I also doubt I still have the original receipts. 

 

Looks like I'm up for a forced upgrade and a complete new system 

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2 minutes ago, JulesLad said:

Thanks for the quick responses. The PC is 8yrs old and the shop I bought the components from is long out of business. I also doubt I still have the original receipts. 

 

Looks like I'm up for a forced upgrade and a complete new system 

Sorry man, has the pc been perfectly fine up until now?

Console.WriteLine("Hello World!");

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7 minutes ago, JulesLad said:

Thanks for the quick responses. The PC is 8yrs old and the shop I bought the components from is long out of business. I also doubt I still have the original receipts. 

 

Looks like I'm up for a forced upgrade and a complete new system 

You still might be able claim warranty on PSU, i think all you need is the part number and serial number both of which should be on the unit itself? im not sure if you need anything else but i could be wrong

System specs:

 

 

CPU: Ryzen 7 7800X3D [-30 PBO all core]

GPU: Sapphire AMD Radeon RX 7900 XTX NITRO+

Motherboard: MSI MAG B650 TOMAHAWK WIFI

RAM: G.Skill Trident Z5 NEO RGB 32GB 6000MHz CL32 DDR5

Storage: 2TB SN850X, 1TB SN850 w/ heatsink, 500GB P5 Plus (OS Storage)

Case: 5000D AIRFLOW

Cooler: Thermalright Frost Commander 140

PSU: Corsair RM850e

Case Fans: Fractal Prisma (120 x6, 140 x3) + 2x40mm fans

 

PCPartPicker List: https://uk.pcpartpicker.com/list/QYLBh3

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8 minutes ago, TatamiMatt said:

You still might be able claim warranty on PSU, i think all you need is the part number and serial number both of which should be on the unit itself? im not sure if you need anything else but i could be wrong

I'll grab the numbers off the unit and give it a go. Fingers crossed they accept it as a warranty claim!

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13 minutes ago, Blasty Blosty said:

Sorry man, has the pc been perfectly fine up until now?

It's been trouble free until the last month when it randomly started shutting down and forgetting the boot drive. I found some driver issues and other software problems which I assumed were causing the issues. In hindsight, it was the psu but there was nothing about the issues at the time that indicated that was likely the problem.

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2 minutes ago, JulesLad said:

It's been trouble free until the last month when it randomly started shutting down and forgetting the boot drive. I found some driver issues and other software problems which I assumed were causing the issues. In hindsight, it was the psu but there was nothing about the issues at the time that indicated that was likely the problem.

Yeah, things like these happen and they suck.

Console.WriteLine("Hello World!");

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2 minutes ago, JulesLad said:

So I've pulled apart the MOBO and found major damage. The GPU has similar damage. I just wanted to confirm that this would have been caused by a failed PSU possibly sending way too many volts to the system?

20240311_191637.jpg

Either too many Volts or too much current, regardless a high wattage power surge, those look quite fried and ones clean in half actually, id wager this couldve been power supply, contact power supply manufacturer, they may offer compensation for quite a bit of the system if their power supply is at fault in this and depending on their warranty terms

System specs:

 

 

CPU: Ryzen 7 7800X3D [-30 PBO all core]

GPU: Sapphire AMD Radeon RX 7900 XTX NITRO+

Motherboard: MSI MAG B650 TOMAHAWK WIFI

RAM: G.Skill Trident Z5 NEO RGB 32GB 6000MHz CL32 DDR5

Storage: 2TB SN850X, 1TB SN850 w/ heatsink, 500GB P5 Plus (OS Storage)

Case: 5000D AIRFLOW

Cooler: Thermalright Frost Commander 140

PSU: Corsair RM850e

Case Fans: Fractal Prisma (120 x6, 140 x3) + 2x40mm fans

 

PCPartPicker List: https://uk.pcpartpicker.com/list/QYLBh3

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Hey dude, seems like quite the situation you've found yourself in, its very much possible that the CPU and Mobo are completely dead especially if smoke also originated from the ATX power connector on the board, there is a slight chance that your RAM and maybe on a good day, your CPU could be salvageable, though all your hardware is getting old now and is due a replacement soon so if you wanna upgrade I believe now would be the time to do it, because it seems most of you stuff is toast.

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