Missing 300GB

[phillrulz]

Sup people, im pretty good with computers however im stuck/confused i have a ssd and a mass storge drive, the mass storage is 2TB it says i have 1.04/1.81 but when i got into the HDD select all the files it says its size is 494GB whereas it says i have used 790GB where is the missing 300 or so GB? I DO have hidden folder/files visible

[Excon]

Try defragging maybe?

[phillrulz]

Try defragging maybe?

only 6% fragmented ill run and see

[tharvey]

Go to disk manager and check the partition to make sure that everything looks good.  If it does, I would use a program like crystal disk to check the S.M.A.R.T. data to make sure that the drive isn't failing.  If that isn't the problem you may just have some corrupted data.

[Blackterror25]

You could also give space sniffer a go.

[phillrulz]

Go to disk manager and check the partition to make sure that everything looks good.  If it does, I would use a program like crystal disk to check the S.M.A.R.T. data to make sure that the drive isn't failing.  If that isn't the problem you may just have some corrupted data.

done this before its healthy and the full size only one partition thats the 1.8TB, also thought about smart encase it was pointed dead sectors but nope it seems okay

You could also give space sniffer a go.

had a go already only shows the 494gb biggest file being titanfall

[pmarion427]

it may be backups, I had the same issue. to check, go to your drive properties, on the ¨tools¨ tab and click back up now. then, click on ¨manage space¨ and after that click on ¨view backups¨. if that's the problem, you'll see multiple older backups that are taking up space (mine are about 50GB each).

[Coosh]

Sup people, im pretty good with computers however im stuck/confused i have a ssd and a mass storge drive, the mass storage is 2TB it says i have 1.04/1.81 but when i got into the HDD select all the files it says its size is 494GB whereas it says i have used 790GB where is the missing 300 or so GB? I DO have hidden folder/files visible

 

When you right click and click properties, you are not selecting all the files. It may be because they are hidden or marked as system files. There are many good tools such as WinDirStat which you can use to easily discover this. I suspect as soon as you show all protected system files and hidden files though and do the same process you will find your missing space. You can change which show up in the view options but be careful from just willy nilly deleting these if you are not sure what you are doing.

[worldwin]

Look at the capacity on the left side in bytes. That is what is accurate not the 1.81TB.

[phillrulz]

it may be backups, I had the same issue. to check, go to your drive properties, on the ¨tools¨ tab and click back up now. then, click on ¨manage space¨ and after that click on ¨view backups¨. if that's the problem, you'll see multiple older backups that are taking up space (mine are about 50GB each).

 nope no backups on it

 

When you right click and click properties, you are not selecting all the files. It may be because they are hidden or marked as system files. There are many good tools such as WinDirStat which you can use to easily discover this. I suspect as soon as you show all protected system files and hidden files though and do the same process you will find your missing space. You can change which show up in the view options but be careful from just willy nilly deleting these if you are not sure what you are doing.

under "<Unknown>" shows 289.3GB thats where my missing space is but what is it....

[phillrulz]

When you right click and click properties, you are not selecting all the files. It may be because they are hidden or marked as system files. There are many good tools such as WinDirStat which you can use to easily discover this. I suspect as soon as you show all protected system files and hidden files though and do the same process you will find your missing space. You can change which show up in the view options but be careful from just willy nilly deleting these if you are not sure what you are doing.

i used AVG tuneup and found my system information volume was like 158GB followed this tut and deleted it

[phillrulz]

Issue solved, it was the system volume information/ shadow storage it was hugeeeee over 100gb alo i had a 20gb $recyclebin Tut to clear/reduce shadow storage is here. Nice to have 300 GB back