Subscriptions on Floatplane

Declan Cunningham · February 14

Is there a plan to make switching between Floatplane subscription plans (4k and 1080p) without canceling and resubscribing in the future? I switched from 1080p to 4k about 6 months ago and realized 1 month in that I was paying for 2 subscriptions. Then again this month, I switched back to save money and had to cancel and resubscribe.

Needfuldoer · February 14

9 minutes ago, Declan Cunningham said:

Is there a plan to make switching between Floatplane subscription plans (4k and 1080p) without canceling and resubscribing in the future? I switched from 1080p to 4k about 6 months ago and realized 1 month in that I was paying for 2 subscriptions. Then again this month, I switched back to save money and had to cancel and resubscribe.

You should email support as well, since they're unlikely to see this post much less respond to it.

Pinging @LMGcommunity and @Slick (Luke) for visibility.

LMGcommunity · February 15

On 2/14/2024 at 2:21 AM, Declan Cunningham said:

Is there a plan to make switching between Floatplane subscription plans (4k and 1080p) without canceling and resubscribing in the future? I switched from 1080p to 4k about 6 months ago and realized 1 month in that I was paying for 2 subscriptions. Then again this month, I switched back to save money and had to cancel and resubscribe.

Hey, definitely contact Floatplane support. You can find the support contact page at the bottom of the Floatplane settings menu.