Games CTD without error message

[kkef10]

I've had a myriad of issues for the past few days, it started with me updating my BIOS on my Asus H610M-A D4 board, and it would essentially break my whole computer and after a dozen windows reinstalls, games just insta crashing or not loading textures, I went ahead and bought a new motherboard and new DDR5 ram, The MSI PRO B760M-P, And it did fix all the issues I had with windows errors, games almost instacrashing,discord not functioning properly and so on.

 

First I installed Palworld and it crashed a bit, until I switched my memory modules to the 2nd and 4th slot instead of 1 and 3, Overwatch also crashed about 30-40 minutes into a session with no error message, And Elden ring crashed with a nvwgf2umx.dll error in the event viewer, Did a clean reinstall of drivers with DDU and skipped Geforce experience and the nvwgf2umx.dll crashes stopped, Now it just crashes at random intervals with the faulty module path being the eldenring.exe

 

And I only ever CTD while gaming, No BSODs at all

 

I have tried MSI kombustor and prime95 with no crashes, and running both at the same time with no crashes or high temps.

 

Was recommended to try XMP profile 2 in BIOS but it did not help at all

 

The only hardware parts I haven't swapped out yet is my graphics card,PSU and CPU, I even went ahead and removed 2 of my older SSD drives and only running my newer M2 drive

And the graphics card is fairly new aswell, I bought it back in September and I never had any issues with it outside of crashing in Overwatch 2 with a running out of video memory error or rendering device has been lost, but it only ever happened in overwatch 2 and it could crash 8 times during an evening, and not crash for 2 weeks until it crashed like 4 times again, So I narrowed it down to the game being broken and not my new GPU, Since it could run Warzone, Cyberpunk,FFXIV,Valo,CS,Baldurs gate,Remnant 2,Resi 4,Hell let loose and GTA 5 without a single crash

 

 

PC specs

Intel i7 13700k,running stock never OC'd

MSI B760M-P

Gigabyte Geforce RTX 4070TI 12gb Aero

Kingston 32gb DDR5 6000Mhz

EVGA Supernova G2 750W(Bought in 2016)

NZXT Kraken X53 CPU cooler

Samsung 980 PRO M.2 1TB

Windows 11

 

 

[Robchil]

23 minutes ago, kkef10 said:

I've had a myriad of issues for the past few days, it started with me updating my BIOS on my Asus H610M-A D4 board, and it would essentially break my whole computer and after a dozen windows reinstalls, games just insta crashing or not loading textures, I went ahead and bought a new motherboard and new DDR5 ram, The MSI PRO B760M-P, And it did fix all the issues I had with windows errors, games almost instacrashing,discord not functioning properly and so on.

 

First I installed Palworld and it crashed a bit, until I switched my memory modules to the 2nd and 4th slot instead of 1 and 3, Overwatch also crashed about 30-40 minutes into a session with no error message, And Elden ring crashed with a nvwgf2umx.dll error in the event viewer, Did a clean reinstall of drivers with DDU and skipped Geforce experience and the nvwgf2umx.dll crashes stopped, Now it just crashes at random intervals with the faulty module path being the eldenring.exe

 

And I only ever CTD while gaming, No BSODs at all

 

I have tried MSI kombustor and prime95 with no crashes, and running both at the same time with no crashes or high temps.

 

Was recommended to try XMP profile 2 in BIOS but it did not help at all

 

The only hardware parts I haven't swapped out yet is my graphics card,PSU and CPU, I even went ahead and removed 2 of my older SSD drives and only running my newer M2 drive

And the graphics card is fairly new aswell, I bought it back in September and I never had any issues with it outside of crashing in Overwatch 2 with a running out of video memory error or rendering device has been lost, but it only ever happened in overwatch 2 and it could crash 8 times during an evening, and not crash for 2 weeks until it crashed like 4 times again, So I narrowed it down to the game being broken and not my new GPU, Since it could run Warzone, Cyberpunk,FFXIV,Valo,CS,Baldurs gate,Remnant 2,Resi 4,Hell let loose and GTA 5 without a single crash

 

 

PC specs

Intel i7 13700k,running stock never OC'd

MSI B760M-P

Gigabyte Geforce RTX 4070TI 12gb Aero

Kingston 32gb DDR5 6000Mhz

EVGA Supernova G2 750W(Bought in 2016)

NZXT Kraken X53 CPU cooler

Samsung 980 PRO M.2 1TB

Windows 11

 

 

since your memory runs 6000mhz.. you ARE overclocking.. with XMP.. turn it off, and try again. 

 

games CTD are usually indication of corrupted game files, but since you reinstall them i would check the disk they are on. otherwise checking game files integrity is a realy good tool anyway. 

 

[Tetras]

First off, I'd put your memory back to stock.

 

24 minutes ago, kkef10 said:

Did a clean reinstall of drivers with DDU and skipped Geforce experience and the nvwgf2umx.dll crashes stopped, Now it just crashes at random intervals with the faulty module path being the eldenring.exe

That's very suspicious that there's a software problem, or something corrupting the driver.

 

Are you running any RGB software, or any software that can hook into the drivers like afterburner, or MSI motherboard software?

 

25 minutes ago, kkef10 said:

Samsung 980 PRO M.2 1TB

Does this have the fixed firmware?

[kkef10]

14 minutes ago, Robchil said:

since your memory runs 6000mhz.. you ARE overclocking.. with XMP.. turn it off, and try again. 

 

games CTD are usually indication of corrupted game files, but since you reinstall them i would check the disk they are on. otherwise checking game files integrity is a realy good tool anyway. 

 

I was running non XMP, I just tried XMP profile 2 due to a recommendation from someone on the geforce forums for Elden ring

[kkef10]

49 minutes ago, Tetras said:

First off, I'd put your memory back to stock.

 

That's very suspicious that there's a software problem, or something corrupting the driver.

 

Are you running any RGB software, or any software that can hook into the drivers like afterburner, or MSI motherboard software?

 

Does this have the fixed firmware? 

I have NZXT Cam, My Cooler and case fans are plugged into the NZXT fan/RGB controller, The only MSI software I have is MSI Center with hardware monitor installed,no other plugin.. And CPU-Z MSI

 

No I dont have the firmware installed, I can try installing it

 

But I tried running OW2 now after doing the clean DDU install, and I've been playing for 40ish minutes now without a crash

 

Edit:

I installed Samsung magician and it says Im on Firmware 5B2QGXA7, Don't know if it installed the update along with magician or if it was always installed.

 

Edit2: Overwatch finally crashed after 70 minutes of gameplay, No error, and no log in the event viewer either

[Robchil]

1 hour ago, kkef10 said:

I have NZXT Cam, My Cooler and case fans are plugged into the NZXT fan/RGB controller, The only MSI software I have is MSI Center with hardware monitor installed,no other plugin.. And CPU-Z MSI

 

No I dont have the firmware installed, I can try installing it

 

But I tried running OW2 now after doing the clean DDU install, and I've been playing for 40ish minutes now without a crash

 

Edit:

I installed Samsung magician and it says Im on Firmware 5B2QGXA7, Don't know if it installed the update along with magician or if it was always installed.

 

Edit2: Overwatch finally crashed after 70 minutes of gameplay, No error, and no log in the event viewer either

if there is no firmware update available you should be good. 

 

i would run an integrity check on the game now then. 

[Bjoolz]

Check these two locations for any dump files. If they contain dump files, I want the entire folder. Don't zip the folder right in that location as it makes Windows really angry. Copy the folder to a different location. You can use the desktop if you don't have OneDrive syncing files, the Downloads folder should be safe no matter what. Zip the copy and attach it to a post, if it's too large then use a file host.

 

The first location is C:\Windows\LiveKernelEvents. The second location is in Appdata so hold the Windows key and press R, enter "%localappdata%" and click Ok to open, look for the folder CrashDump. 

 

Also let me know the date you changed the RAM configuration so that I know which files are from what. 

[kkef10]

16 minutes ago, Bjoolz said:

Check these two locations for any dump files. If they contain dump files, I want the entire folder. Don't zip the folder right in that location as it makes Windows really angry. Copy the folder to a different location. You can use the desktop if you don't have OneDrive syncing files, the Downloads folder should be safe no matter what. Zip the copy and attach it to a post, if it's too large then use a file host.

 

The first location is C:\Windows\LiveKernelEvents. The second location is in Appdata so hold the Windows key and press R, enter "%localappdata%" and click Ok to open, look for the folder CrashDump. 

 

Also let me know the date you changed the RAM configuration so that I know which files are from what. 

Here you go

https://www.mediafire.com/file/uvmff4n1m581jzw/CrashDumps.zip/file

I did not have the LiveKernelEvents folder, only LiveKernelReports, and it only had a WATCHDOG folder in it which was empty.

 

I dont remember when I swapped the modules, It was probably on the 3rd.

[Bjoolz]

1 hour ago, kkef10 said:

Here you go

https://www.mediafire.com/file/uvmff4n1m581jzw/CrashDumps.zip/file

I did not have the LiveKernelEvents folder, only LiveKernelReports, and it only had a WATCHDOG folder in it which was empty.

 

I dont remember when I swapped the modules, It was probably on the 3rd.

Sorry, that is indeed the folder I meant. The dump files are quite consistent in that they are memory errors. You are mostly getting "Reference by Pointer" errors, pointers being variables that hold the memory address of a different value. So the memory address it has is wrong. This usually happens with memory issues, but can also be from corruption like with a storage issue. The previous crashes could also have caused some corruption. Nvidia dll files were involved in a few, but they pretty much had the same error. 

 

Did you clean install the OS with the new board? If no, I would do that. 

[kkef10]

On 2/4/2024 at 10:03 PM, Bjoolz said:

Sorry, that is indeed the folder I meant. The dump files are quite consistent in that they are memory errors. You are mostly getting "Reference by Pointer" errors, pointers being variables that hold the memory address of a different value. So the memory address it has is wrong. This usually happens with memory issues, but can also be from corruption like with a storage issue. The previous crashes could also have caused some corruption. Nvidia dll files were involved in a few, but they pretty much had the same error. 

 

Did you clean install the OS with the new board? If no, I would do that. 

I just performed a clean install with USB, played Elden ring for about 40minutes and it froze

 

https://www.mediafire.com/file/d7rf0mrc33soucb/CrashDumps.zip/file

 

I tried unplugging my USB hub and only have the mouse,keyboard,headset and 360 controller plugged in and now it crashes right away when starting the game

 

[Bjoolz]

34 minutes ago, kkef10 said:

I just performed a clean install with USB, played Elden ring for about 40minutes and it froze

 

https://www.mediafire.com/file/d7rf0mrc33soucb/CrashDumps.zip/file

 

I tried unplugging my USB hub and only have the mouse,keyboard,headset and 360 controller plugged in and now it crashes right away when starting the game

 

Of the two Elden Ring crashes, one was an invalid pointer, the other was an invalid address when writing a pointer. So memory errors. It's weird that it's not bluescreening. The only suspects I have are RAM (And the memory controller in the CPU as that will just look like RAM) and storage. Both which would normally at least give a few BSODs. 

[Robchil]

1 hour ago, Bjoolz said:

Of the two Elden Ring crashes, one was an invalid pointer, the other was an invalid address when writing a pointer. So memory errors. It's weird that it's not bluescreening. The only suspects I have are RAM (And the memory controller in the CPU as that will just look like RAM) and storage. Both which would normally at least give a few BSODs. 

 elden ring crashes on me if i have discord running on the side ... 

[kkef10]

I tried swapping GPU to a 2060 and running without discord, still crashing in ER.. And the RAM is brand spanking new along with the motherboard, M2 SSD is also fairly new.

 

Is the game just busted nowadays?, ran fairly fine back when it launched but this has been a nightmare

 

Also I contacted blizzard about the overwatch crashes,they recommended a BIOS update since they have issues with 13th gen intel CPUs, but should that really be necessary? Im really skeptical about updating again since it messed up my last board

CrashDumps.zip

[Robchil]

3 hours ago, kkef10 said:

I tried swapping GPU to a 2060 and running without discord, still crashing in ER.. And the RAM is brand spanking new along with the motherboard, M2 SSD is also fairly new.

 

Is the game just busted nowadays?, ran fairly fine back when it launched but this has been a nightmare

 

Also I contacted blizzard about the overwatch crashes,they recommended a BIOS update since they have issues with 13th gen intel CPUs, but should that really be necessary? Im really skeptical about updating again since it messed up my last board

CrashDumps.zip 15.42 MB · 0 downloads

start by shutting down any 3rd party programs you don't need..  

like discord afterburner etc.. to run elden ring.. that's how i found what worked. 

try to run windows services bone stock when you start it. (that means disable any service or task not needed too)

 

[kkef10]

17 hours ago, Robchil said:

start by shutting down any 3rd party programs you don't need..  

like discord afterburner etc.. to run elden ring.. that's how i found what worked. 

try to run windows services bone stock when you start it. (that means disable any service or task not needed too)

 

I did that but it didn't make a difference, Blizzard told me to disable Hyperthreading, Intel Turbo Boost Technology, Intel Turbo Boost Max Technology 3.0 and Enhance Multi Core Performance, which seemed to fix my ER issues, and I assume the OW crashes aswell cause I haven't tried OW yet. But I could play ER for 50minutes without any crashes whatsoever

[Robchil]

34 minutes ago, kkef10 said:

I did that but it didn't make a difference, Blizzard told me to disable Hyperthreading, Intel Turbo Boost Technology, Intel Turbo Boost Max Technology 3.0 and Enhance Multi Core Performance, which seemed to fix my ER issues, and I assume the OW crashes aswell cause I haven't tried OW yet. But I could play ER for 50minutes without any crashes whatsoever

well.. if your not into overclocking you shouldn't miss those anyway.