Failed Mainboard.. twice?

[Flymart]

Hi everyone, maybe someone here has an idea whats going on

I am building 2 PC's for a customer and both will not POST and the CPU Fans wont spin.

The case fans/PSU will spin though. Sadly the Board doesnt have LEDs on it for diagnostics.

On the Asus Page it says something about a LED Q Core thing that tells you diagnostics from the power button flashing (?) but that one doesnt light up.

 

I checked that everything is screwed in right and that no RAM is loose or cables not clicked in.

I tested the 24 pin and 8 Pin cables from the other new PSU, still nothing.

I used the other new Mainboard and CPU+RAM, nothing.

I used the new PSU new becase I basically swapped everything but nothing happens.

I searched a bit and thought maybe I need a BIOS Update and because the Board does not have a BIOS Flashback function I tested a 12Th gen Intel CPU on it but still nothing.

 

I found the Sticky post here and tried removing the CMOS battery but still nothing, just Case Fans / optical drive would work lol

 

Any Ideas/ suggestions or obvious things ? Thank you. :)

My parts: https://pcpartpicker.com/list/pBryyg

[Chapunna]

Try moving ram stick in each slot, start from 1 to 4 

[Flymart]

4 minutes ago, Chapunna said:

Try moving ram stick in each slot, start from 1 to 4 

Tried all 4 Slots, but no sadly..

 

Thanks tho!

[Chapunna]

7 minutes ago, Flymart said:

Tried all 4 Slots, but no sadly..

 

Thanks tho!

Maybe ram stick has issue? Try another

[Chapunna]

24 minutes ago, Flymart said:

Hi everyone, maybe someone here has an idea whats going on

I am building 2 PC's for a customer and both will not POST and the CPU Fans wont spin.

The case fans/PSU will spin though. Sadly the Board doesnt have LEDs on it for diagnostics.

On the Asus Page it says something about a LED Q Core thing that tells you diagnostics from the power button flashing (?) but that one doesnt light up.

 

I checked that everything is screwed in right and that no RAM is loose or cables not clicked in.

I tested the 24 pin and 8 Pin cables from the other new PSU, still nothing.

I used the other new Mainboard and CPU+RAM, nothing.

I used the new PSU new becase I basically swapped everything but nothing happens.

I searched a bit and thought maybe I need a BIOS Update and because the Board does not have a BIOS Flashback function I tested a 12Th gen Intel CPU on it but still nothing.

 

I found the Sticky post here and tried removing the CMOS battery but still nothing, just Case Fans / optical drive would work lol

 

Any Ideas/ suggestions or obvious things ? Thank you.

My parts: https://pcpartpicker.com/list/pBryyg

I know its funny, but its worth to try, disconnect all ssd/dvd-drive/m.2 and see what happens.

[Flymart]

4 minutes ago, Chapunna said:

I know its funny, but its worth to try, disconnect all ssd/dvd-drive/m.2 and see what happens.

ah sorry forgot to mention I took it out of the case and just plugged it in ontop of the board box without all the other stuff just a power switch cable from the case and nothing

tried it without the m.2 again just now but nope

[Chapunna]

5 minutes ago, Flymart said:

ah sorry forgot to mention I took it out of the case and just plugged it in ontop of the board box without all the other stuff just a power switch cable from the case and nothing

tried it without the m.2 again just now but nope

Tried with different ram stick?

[Flymart]

Just now, Chapunna said:

Tried with different ram stick?

Yeah but no changes

[Chapunna]

3 minutes ago, Flymart said:

Yeah but no changes

Do you have small bios speaker?  (Comes with case screws ) Connect to motherboard and see if it says something

[Flymart]

Yes I do woops didnt write that sorry, i did test it and it doesnt beep anything

[Chapunna]

4 minutes ago, Flymart said:

Yes I do woops didnt write that sorry, i did test it and it doesnt beep anything

You did everything that i could imagine, if you use i5 13400 on another motherboard does it works?

[Flymart]

let me see if I have another compatible board around and I will try

[Chapunna]

11 minutes ago, Flymart said:

let me see if I have another compatible board around and I will try

Okay i wish you best

[Chapunna]

11 minutes ago, Flymart said:

let me see if I have another compatible board around and I will try

If cpu fan not spin then something wrong is with cooler, and pc does not boot/post to prevent damage, i dont know what to say for now 

[Flymart]

tested it on a Gigabyte B760M DS3H DDR4 with the 12 gen and 13 gen and.... the CPU led that the board has is on......uh-oh... but no bent pins on any boards

 

[Chapunna]

Just now, Flymart said:

tested it on a Gigabyte B760M DS3H DDR4 with the 12 gen and 13 gen and.... the CPU led that the board has is on......uh-oh... but no bent pins on any boards

 

Problem is with cpu, return it and get another

[Flymart]

2 minutes ago, Chapunna said:

Problem is with cpu, return it and get another

yeah sure but all 3 were new and now they're dead ?

[Chapunna]

Just now, Flymart said:

yeah sure but all 3 were new and now they're dead ?

Wow three cpus doing same thing?

[Flymart]

well the 12 th gen and 13th gen do it i can try the other 13th gen now..

[Flymart]

Q: DO all the IO Shield Prongs touch every single outside-side of the mainboard ports?

 

none are inside of the ports thankfully but that HDMI one isnt touching the outerpart of the port

 

 

[Chapunna]

5 minutes ago, Flymart said:

Q: DO all the IO Shield Prongs touch every single outside-side of the mainboard ports?

 

none are inside of the ports thankfully but that HDMI one isnt touching the outerpart of the port

 

 

Google said this If the motherboard does not detect a cooler, it will give you a cpu red light.

[Flymart]

hm okay ill try to plug in into sysfan maybe? I used both 12 and 13th gen stock cooler with the cpu

[Chapunna]

15 minutes ago, Flymart said:

hm okay ill try to plug in into sysfan maybe? I used both 12 and 13th gen stock cooler with the cpu

Ok

[Chapunna]

@Levent help needed, 3 new cpus does not work, he tried 2 motherboards, differrent ram sticks and everything

[Robchil]

8 minutes ago, Chapunna said:

@Levent help needed, 3 new cpus does not work, he tried 2 motherboards, differrent ram sticks and everything

i read through this thread.. 

when the board is on the box. did you try to short circuit the power_SW pins on the board short to boot it? you say you used the power_SW connector from the case.. it can be defect too.. use a screwdriver and usually it's on the top row at the IO cluster from left pin 3 and 4.. read your manual to be sure. a power switch basicaly short those 2 pins to boot when it's pressed in. so you can do it with a screwdriver too.