New PC games keep crashing

[Supernewb]

Hello, I bought a new PC from Cyber power PC and games keep closing themselves when I am playing them. I have tried Atelier Ryza 3 and Dying Light 2 on steam and Diablo 4 on battle.net and I have the problem on all of them.

 

I put the link for the CPU-z validator below.

 

https://valid.x86.fr/hv83jn

So far I uninstalled drivers with DDU and reinstalled them, uninstalled kapersky from my PC, disabled my internet, disabled windows defender, verified integrity of game files for one of the games (which came back clear), played D4 through battle.net and it crashed (so I know its not a steam exclusive issue).

I have no clue what to do the PC only has steam, chrome, standard windows programs on it. Besides those it has TT RGB PLUS 2.1.2 and Thermaltake Tool 1.0.9 on it which I am guessing has to do with the RGB on the ram and AIO cooler respectively. I don't imagine either of the RGB programs could be causing this?

 

I have windows 11 and PSU is as follows.

 

1,000 Watts - EVGA SuperNOVA 1000 GT 80 Plus Gold Fully Modular Power Supply

[cns00]

You are playing multiplayer games that have anti cheat and that is messing up multiplayer games and what you do after you close the game. Uninstall all the multiplayer games that you played, restart the pc, only play offline games that don't have anti cheat and see what happens.

[podkall]

30 minutes ago, cns00 said:

You are playing multiplayer games that have anti cheat and that is messing up multiplayer games and what you do after you close the game. Uninstall all the multiplayer games that you played, restart the pc, only play offline games that don't have anti cheat and see what happens.

I'm pretty certain anti-cheat should only work when you're playing the game, and automatically closes when you close game

[Supernewb]

45 minutes ago, cns00 said:

You are playing multiplayer games that have anti cheat and that is messing up multiplayer games and what you do after you close the game. Uninstall all the multiplayer games that you played, restart the pc, only play offline games that don't have anti cheat and see what happens.

I played all 3 of these games on my old PC and never had an issue and the first game I played on the new pc was Ryza 3 which does not have a multiplayer function and it was crashing on that as well when it was the only game installed on the PC at the time.

[problemsolver]

4 hours ago, Supernewb said:

Hello, I bought a new PC from Cyber power PC and games keep closing themselves when I am playing them. I have tried Atelier Ryza 3 and Dying Light 2 on steam and Diablo 4 on battle.net and I have the problem on all of them.

 

I put the link for the CPU-z validator below.

 

https://valid.x86.fr/hv83jn

So far I uninstalled drivers with DDU and reinstalled them, uninstalled kapersky from my PC, disabled my internet, disabled windows defender, verified integrity of game files for one of the games (which came back clear), played D4 through battle.net and it crashed (so I know its not a steam exclusive issue).

I have no clue what to do the PC only has steam, chrome, standard windows programs on it. Besides those it has TT RGB PLUS 2.1.2 and Thermaltake Tool 1.0.9 on it which I am guessing has to do with the RGB on the ram and AIO cooler respectively. I don't imagine either of the RGB programs could be causing this?

 

I have windows 11 and PSU is as follows.

 

1,000 Watts - EVGA SuperNOVA 1000 GT 80 Plus Gold Fully Modular Power Supply

If you bought a new PC from Cyberpower, I would contact them. They provide support for new purchases.

 

If you want to get ahead of the game, you can follow steps 4 through 8 listed in this guide to go ahead and update your UEFI and drivers.

[Supernewb]

I think I figured it out I changed the XMP profile to 1.25V instead of 1.4V and it seems to have fixed it.

[cns00]

9 hours ago, podkall said:

I'm pretty certain anti-cheat should only work when you're playing the game, and automatically closes when you close game

It should do that but sometimes it doesn't.