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I have a Ryzen 3500 that I got from an old prebuilt, and recently wanted to upgrade my CPU to a 5600G. I found a really good deal on eBay from a seller with high ratings and free returns, but today when I tried replacing the CPU it would get stuck on boot, getting stuck on the Asrock loading screen. I have a Asrock A520M-HDV with the BIOS on P2.10, so that shouldn't be the problem. I also reinstalled the old cpu and it boots just fine. I checked the pins and they look fine, my PSU is a 650W so I doubt it’s that, the BIOS menu recognizes the CPU, and I am able to go to the BIOS settings, but after that I'm just stuck on a infinite Asrock loading screen. Is there something I missed, or can I go ahead and say it's the CPU and start the refund.

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19 minutes ago, Side said:

Use your old cpu to update bios to latest version and then install new cpu. You require P2.30 or higher bios. 

I don't have a USB stick on hand so I'll try tomorrow, but the motherboards website says it should work past BIOS version P1.60 when looking at the CPU support list chart.

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14 hours ago, Side said:

Anyways update and check.

It’s still stuck on the logo screen. Updated to the latest version P3.30 and ensured it was updated via BIOS menu. I waited for an hour and it wouldn’t budge. I again double checked with my old CPU and it booted fine and quickly on the newer BIOS version. 

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