'Memory Management' Crashes

Frikinhel · October 11, 2023

My PC: https://pcpartpicker.com/user/Frikinhel/saved/#view=LgbsLk
Windows 10 x64 Home 22H2

What are the possible causes of these 'memory management' crashes?

I installed the August Windows 10 Update in mid-September and have been experiencing this kind of crash ever since.
The first crash occurred within 24 hours after the update and it crashed again after a day or two, so I rolled back to the restore point I made before updating.
However, these 'memory management' crashes would continue to happen every few days.

I am not 100% sure of what was open at the time of these crashes but it was most likely:
- Discord
- Browser (either Edge/Chrome/Firefox, just one window but a lot of tabs, all but about 10 tabs are sleeping though)
- Genshin Impact or Honkai: Star Rail (I am usually on one or the other, I almost never run them at the same time)
- Mabinogi (either from Steam or Nexon launcher, I think the crash happens most often when Mabi is running from Steam)
- Paint (I leave one open for making quick screenshots for Discord)

On September 28th, Windows created a new user profile and blocked off my old profile. I could not switch back to it.
The new user account couldn't connect to the Windows Update server or Microsoft Store so I knew I couldn't leave it like that.

I ran a Windows Reset hoping it'd solve the problem, it did, Windows can update again, but it has new problems.

My Windows is up-to-date, but a lot of my DLL files are broken, the ones related to things like DirectX and Microsoft Visual C++ Redistributables.
Sometimes the programs will still run despite the popup alert but other times the programs will just close on their own before they load.
I tried reinstalling DirectX and the latest Microsoft Visual C++ Redistributable directly from Microsoft but it would show the pic-related popup and not even run the installers.
I ended up getting Microsoft Visual C++ 2010 Redistributable to install from my Nexon launcher version of Mabinogi, I guess the game comes packaged with it.
I can't install GeForce Experience, the installer closes on its own, but Nvidia Control Panel is installed.

A friend checked my crash log for a crash that happened last week since I can't install WinDbg Preview and he told me the culprit for that crash was steamwebhelper.exe.

I've run DISM and SFC scans a few times, they've spotted errors that couldn't be repaired.
sfc /scannow

DISM /Online /Cleanup-Image /CheckHealth [

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

I plan to do a clean reset of Windows, letting it remove everything on the boot SSD and I'm hoping that solves the DLL issues since I should be able to cleanly reinstall those programs.
But I'm worried I will still get the 'memory management' crashes.
Is this possibly an issue of too little ram for the programs I have open?
I thought windows would show a warning popup if ram got too close to full usage but I don't know, I've never experienced it on Windows 10.

Any insight would be greatly appreciated.

RONOTHAN## · October 11, 2023

11 minutes ago, Frikinhel said:

What are the possible causes of these 'memory management' crashes?

Almost always an issue with the memory itself. I've mostly seen it when memory speeds are too high for the memory sticks and/or CPU's memory controller, but timing issues or straight up dying memory sticks can cause this as well.

Run something like MemTest86 to see if there's any errors, and if there are test both memory sticks and memory channels individually to see if one of the sticks itself is bad.

Frikinhel · October 11, 2023

11 minutes ago, RONOTHAN## said:

Almost always an issue with the memory itself. I've mostly seen it when memory speeds are too high for the memory sticks and/or CPU's memory controller, but timing issues or straight up dying memory sticks can cause this as well.

Run something like MemTest86 to see if there's any errors, and if there are test both memory sticks and memory channels individually to see if one of the sticks itself is bad.

It shouldn't be a speed issue since my motherboard can only do 2666 despite my sticks being 3000s.
MemTest86, I'll look into this, thank you for mentioning it.