The Dogfish Experience

[JQam]

They say you get what you pay for but there weren't many affordable options for mSata at the time I ordered it.  Had a drive failure in my pfSense router.  I tried to work with them, but I received no more responses.

 

 

[HypixelBedwars]

On 10/1/2023 at 4:17 PM, JQam said:

They say you get what you pay for but there weren't many affordable options for mSata at the time I ordered it.  Had a drive failure in my pfSense router.  I tried to work with them, but I received no more responses.

 

 

Seems like some pretty bad customer service. What exactly is the drive you bought. Also give me a link to the website you bought it from. 

[JQam]

On 10/3/2023 at 2:38 PM, HypixelBedwars said:

What exactly is the drive you bought. Also give me a link to the website you bought it from. 

https://www.newegg.com/dogfish-ssdnow-ssd-64gb/p/0D9-00AP-00023?Item=9SIAG9J7CW7416

 

They finally got back to me today.

 

I purchased it for $26 a couple years ago for my DIY pfSense router. I know it's not a lot of money, but a warranty is a warranty.  The drive failed and it should be honored.

 

[HypixelBedwars]

On 10/9/2023 at 7:47 PM, JQam said:

https://www.newegg.com/dogfish-ssdnow-ssd-64gb/p/0D9-00AP-00023?Item=9SIAG9J7CW7416

 

They finally got back to me today.

 

I purchased it for $26 a couple years ago for my DIY pfSense router. I know it's not a lot of money, but a warranty is a warranty.  The drive failed and it should be honored.

 

ok atleast they responded back. I hope you find another drive that's more reliable and is by a more trusteed brand. 

[JQam]

On 10/11/2023 at 4:52 PM, HypixelBedwars said:

ok atleast they responded back. I hope you find another drive that's more reliable and is by a more trusteed brand. 

True.  They did replace it with a 60GB mSata Amazon renewed drive and apologized they were on a business trips.

[Pickles von Brine]

never heard them before.