ssd not being recognized

[HenryGHP]

I installed a 1tb Samsung 990 pro into my dell g15 5511, as my secondary ssd, and it is not being read, any tips?

I’ll link an image of motherboard below. (If the computer looks weird, I got it off Facebook marketplace for 100 bucks, and I’ve had it for 2 years, works really good)

i have windows 11, 64 Bit

[Mysterion04]

Does the SSD appear on the Disk Management? Maybe you just have to add a drive letter to it.

Sorry for my bad english

[HenryGHP]

2 minutes ago, Mysterion04 said:

Does the SSD appear on the Disk Management? Maybe you just have to add a drive letter to it.

Sorry for my bad english

You’re fine I’ll be sure to do that real quick and I’ll let you know what happens

[HenryGHP]

3 minutes ago, Mysterion04 said:

Does the SSD appear on the Disk Management? Maybe you just have to add a drive letter to it.

Sorry for my bad english

No, I do not see it in Disk Management 

[Wethuriop]

15 minutes ago, HenryGHP said:

I installed a 1tb Samsung 990 pro into my dell g15 5511, as my secondary ssd, and it is not being read, any tips?

I’ll link an image of motherboard below. (If the computer looks weird, I got it off Facebook marketplace for 100 bucks, and I’ve had it for 2 years, works really good)

i have windows 11, 64 Bit

You might have to format the drive by going into disc format, type that into the start menu. If you see a drive with no partitions (in black) or name right click and format it.

[HenryGHP]

5 minutes ago, Wethuriop said:

You might have to format the drive by going into disc format, type that into the start menu. If you see a drive with no partitions (in black) or name right click and format it.

I only see the drive I have previously used, no other drives are visible

[Wethuriop]

If you have another computer you might want to plug it in there and see if it shows up. Could be a bad port or dead on arrival drive. Other than that I'm not sure.

[HenryGHP]

Just now, Wethuriop said:

If you have another computer you might want to plug it in there and see if it shows up. Could be a bad port or dead on arrival drive. Other than that I'm not sure.

I may update my drivers, but If that doesn’t work, then you are probably right 

[mMontana]

According to Dell specs, this computer have a mainboard with HM570 chipset, which supports PCIe 3.0. Samsung 990 Pro AFAIK is PCIe 4.0.

I'd ask to Samsung if the SSD supports also PCIe 3.0.