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PS4 controller crashing computer when using DS4Tool?

gnarly
By gnarly
in Troubleshooting
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Hiya! I recently got the Dualshock 4 controller for use with my computer. I'm using my own USB cable (the controller doesn't come with a charging cable), and plugging it into the front I/O of my system. I closely followed the instructions given to me to have the controller function with my computer, and the tool did actually end up working. I can use the touchpad, I can adjust the lightbar color, and I can remap the buttons. Windows also recognizes that I have a controller plugged in, and when I check the properties to test the inputs, they work, too. BUT, as soon as I load into a game, it doesn't do anything. And, lately, it's been making my computer freeze and crash. Hopefully, this has been comprehensive enough, but if you need more info, please ask. Specs are listed below: 

 

Windows 7 Ultimate 64-bit SP1

Intel i7 4770k @ 3.5GHz

ASRock Z87 Extreme4 (BIOS Ver. 2.7)

2x4GB Kingston HyperX Blu Red Series @1300MHz

2x4GB Crucial Ballistix Sport @1300MHz

2x120GB Corsair Force 3 SSD (Separate volumes, no RAID)

1TB Seagate Barracuda ST1000DM003

 

Thanks in advance for any help/advice, guys!

CPU: Intel i7 4770k @3.5 GHz | Motherboard: ASRock Z87 Extreme4 | GPU: eVGA GTX 780 SC w/Titan Cooler | Storage: 2x Corsair Force 3 120GB, 1x Seagate Barracuda 7200RPM 1TB 3.5" HDD | RAM: 2x4GB Crucial Ballistix Sport DDR3-1600, 2x4GB Kingston Blu Red DDR3-1600 | PSU: Corsair GS600 80+ Bronze | Case: Fractal Design Define R4 | Displays: BenQ XL2420TE 24" 144Hz, Dell SR2220L 21.5", LG E2241 21.5" | Keyboard: AZiO Levetron Mech5 MX Blacks | Mouse: Razer Naga 2014 | Audio: Audio-Technica ATH-M50, Samson C01U USB Condenser, RØDE PSA1 Scissor Boom, Akai MPK25 MIDI Controller | Phone: Google Nexus 5 16GB 4.4.2 | Desk: IKEA LINNMON+ADILS | Guitars: Teisco VN-4, Teisco EP93-T

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I have this issue as well, i just restated my PC (well it froze up so duh) and well.. it works BUT i don't bother restarting the DStool, ignore it.

two things:
1 i use Bluetooth
2 it crashes anyway. its something wrong with the drivers that comes with the program, some kind of conflict i dont know what.

my only issues is the mapping of the keys. something has gone to hell.
for example: space ship game, default controller mapping make my ship spin in circles. 

Proud Owner of The Asus Ares III, Card No:19!

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try updating any usb related drivers including chipset and try using the usb ports on the back

I've updated those drivers, and have tried using the USB ports on the back. Still doesn't work. :/ Thanks, though!

 

I have this issue as well, i just restated my PC (well it froze up so duh) and well.. it works BUT i don't bother restarting the DStool, ignore it.

two things:

1 i use Bluetooth

2 it crashes anyway. its something wrong with the drivers that comes with the program, some kind of conflict i dont know what.

my only issues is the mapping of the keys. something has gone to hell.

for example: space ship game, default controller mapping make my ship spin in circles. 

I'm using an actual cable. The controller doesn't actually function for me without the tool. But, anytime I start a game and the tool's running, my system just derps, and I have to hard restart.

CPU: Intel i7 4770k @3.5 GHz | Motherboard: ASRock Z87 Extreme4 | GPU: eVGA GTX 780 SC w/Titan Cooler | Storage: 2x Corsair Force 3 120GB, 1x Seagate Barracuda 7200RPM 1TB 3.5" HDD | RAM: 2x4GB Crucial Ballistix Sport DDR3-1600, 2x4GB Kingston Blu Red DDR3-1600 | PSU: Corsair GS600 80+ Bronze | Case: Fractal Design Define R4 | Displays: BenQ XL2420TE 24" 144Hz, Dell SR2220L 21.5", LG E2241 21.5" | Keyboard: AZiO Levetron Mech5 MX Blacks | Mouse: Razer Naga 2014 | Audio: Audio-Technica ATH-M50, Samson C01U USB Condenser, RØDE PSA1 Scissor Boom, Akai MPK25 MIDI Controller | Phone: Google Nexus 5 16GB 4.4.2 | Desk: IKEA LINNMON+ADILS | Guitars: Teisco VN-4, Teisco EP93-T

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I've updated those drivers, and have tried using the USB ports on the back. Still doesn't work. :/ Thanks, though!

 

I'm using an actual cable. The controller doesn't actually function for me without the tool. But, anytime I start a game and the tool's running, my system just derps, and I have to hard restart.

Did you try and reinstall the 360 drivers?

Proud Owner of The Asus Ares III, Card No:19!

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Did you try and reinstall the 360 drivers?

I'll give it a go. Should I have the tool off for this?

CPU: Intel i7 4770k @3.5 GHz | Motherboard: ASRock Z87 Extreme4 | GPU: eVGA GTX 780 SC w/Titan Cooler | Storage: 2x Corsair Force 3 120GB, 1x Seagate Barracuda 7200RPM 1TB 3.5" HDD | RAM: 2x4GB Crucial Ballistix Sport DDR3-1600, 2x4GB Kingston Blu Red DDR3-1600 | PSU: Corsair GS600 80+ Bronze | Case: Fractal Design Define R4 | Displays: BenQ XL2420TE 24" 144Hz, Dell SR2220L 21.5", LG E2241 21.5" | Keyboard: AZiO Levetron Mech5 MX Blacks | Mouse: Razer Naga 2014 | Audio: Audio-Technica ATH-M50, Samson C01U USB Condenser, RØDE PSA1 Scissor Boom, Akai MPK25 MIDI Controller | Phone: Google Nexus 5 16GB 4.4.2 | Desk: IKEA LINNMON+ADILS | Guitars: Teisco VN-4, Teisco EP93-T

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yeah

Alright ... Now what? LOL

CPU: Intel i7 4770k @3.5 GHz | Motherboard: ASRock Z87 Extreme4 | GPU: eVGA GTX 780 SC w/Titan Cooler | Storage: 2x Corsair Force 3 120GB, 1x Seagate Barracuda 7200RPM 1TB 3.5" HDD | RAM: 2x4GB Crucial Ballistix Sport DDR3-1600, 2x4GB Kingston Blu Red DDR3-1600 | PSU: Corsair GS600 80+ Bronze | Case: Fractal Design Define R4 | Displays: BenQ XL2420TE 24" 144Hz, Dell SR2220L 21.5", LG E2241 21.5" | Keyboard: AZiO Levetron Mech5 MX Blacks | Mouse: Razer Naga 2014 | Audio: Audio-Technica ATH-M50, Samson C01U USB Condenser, RØDE PSA1 Scissor Boom, Akai MPK25 MIDI Controller | Phone: Google Nexus 5 16GB 4.4.2 | Desk: IKEA LINNMON+ADILS | Guitars: Teisco VN-4, Teisco EP93-T

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Alright ... Now what? LOL

if you uninstalled them, re install it, ones done restart the Tool, if it Freezes up your PC then Delete the whole damn thing and download a different versions and try with that (im doing it right now)

EDIT: OK..i removed my 1.2 and installed 1.2.2, it crashed BUT then i downloaded the Microsofts 360 mumbo jumbo drivers and now my PC is not freezing up! AND XInputTest recognizes my Controller. time to test a game 

Oh and im on Wire now, if this work ill try wireless.

Proud Owner of The Asus Ares III, Card No:19!

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if you uninstalled them, re install it, ones done restart the Tool, if it Freezes up your PC then Delete the whole damn thing and download a different versions and try with that (im doing it right now)

EDIT: OK..i removed my 1.2 and installed 1.2.2, it crashed BUT then i downloaded the Microsofts 360 mumbo jumbo drivers and now my PC is not freezing up! AND XInputTest recognizes my Controller. time to test a game 

Oh and im on Wire now, if this work ill try wireless.

Did the first thing. Started up Saints Row IV, and my computer crashed again. I was playing the game fine with the controller before using the tool, but the analogs were inverted. I'll try doing what you're doing.

CPU: Intel i7 4770k @3.5 GHz | Motherboard: ASRock Z87 Extreme4 | GPU: eVGA GTX 780 SC w/Titan Cooler | Storage: 2x Corsair Force 3 120GB, 1x Seagate Barracuda 7200RPM 1TB 3.5" HDD | RAM: 2x4GB Crucial Ballistix Sport DDR3-1600, 2x4GB Kingston Blu Red DDR3-1600 | PSU: Corsair GS600 80+ Bronze | Case: Fractal Design Define R4 | Displays: BenQ XL2420TE 24" 144Hz, Dell SR2220L 21.5", LG E2241 21.5" | Keyboard: AZiO Levetron Mech5 MX Blacks | Mouse: Razer Naga 2014 | Audio: Audio-Technica ATH-M50, Samson C01U USB Condenser, RØDE PSA1 Scissor Boom, Akai MPK25 MIDI Controller | Phone: Google Nexus 5 16GB 4.4.2 | Desk: IKEA LINNMON+ADILS | Guitars: Teisco VN-4, Teisco EP93-T

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Did the first thing. Started up Saints Row IV, and my computer crashed again. I was playing the game fine with the controller before using the tool, but the analogs were inverted. I'll try doing what you're doing.

Game works (tested Kingdom of amalur) Wireless mode is working (Tested with Saints 4) but for some reasons the LED wont change when its in wireless.

some advice. dont start Steam or whatever BEFORE the Tool.

Start the Tool before you start other applications like STEAM or Origin or whatever.

Also restart your PC after you installed the Xbox Thing i linked BEFORE testing the Tool

Proud Owner of The Asus Ares III, Card No:19!

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Game works (tested Kingdom of amalur) Wireless mode is working (Tested with Saints 4) but for some reasons the LED wont change when its in wireless.

some advice. dont start Steam or whatever BEFORE the Tool.

Start the Tool before you start other applications like STEAM or Origin or whatever.

Also restart your PC after you installed the Xbox Thing i linked BEFORE testing the Tool

Thanks, I'll give it a go! Glad it's working for you. :D

CPU: Intel i7 4770k @3.5 GHz | Motherboard: ASRock Z87 Extreme4 | GPU: eVGA GTX 780 SC w/Titan Cooler | Storage: 2x Corsair Force 3 120GB, 1x Seagate Barracuda 7200RPM 1TB 3.5" HDD | RAM: 2x4GB Crucial Ballistix Sport DDR3-1600, 2x4GB Kingston Blu Red DDR3-1600 | PSU: Corsair GS600 80+ Bronze | Case: Fractal Design Define R4 | Displays: BenQ XL2420TE 24" 144Hz, Dell SR2220L 21.5", LG E2241 21.5" | Keyboard: AZiO Levetron Mech5 MX Blacks | Mouse: Razer Naga 2014 | Audio: Audio-Technica ATH-M50, Samson C01U USB Condenser, RØDE PSA1 Scissor Boom, Akai MPK25 MIDI Controller | Phone: Google Nexus 5 16GB 4.4.2 | Desk: IKEA LINNMON+ADILS | Guitars: Teisco VN-4, Teisco EP93-T

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Thanks, I'll give it a go! Glad it's working for you. :D

yeah, oh almost forgot if above is not working then Try the "hide" feature in the Tools, if your already using turn it off.

Proud Owner of The Asus Ares III, Card No:19!

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yeah, oh almost forgot if above is not working then Try the "hide" feature in the Tools, if your already using turn it off.

Tried everything you've said. Made my computer crash again. When I booted it back up, it decided to perform a CHKDSK. I might just wait a while until there's a really good version of the tool. For now, I'll just buy an XBOX 360 controller again. Thanks, anyway.

CPU: Intel i7 4770k @3.5 GHz | Motherboard: ASRock Z87 Extreme4 | GPU: eVGA GTX 780 SC w/Titan Cooler | Storage: 2x Corsair Force 3 120GB, 1x Seagate Barracuda 7200RPM 1TB 3.5" HDD | RAM: 2x4GB Crucial Ballistix Sport DDR3-1600, 2x4GB Kingston Blu Red DDR3-1600 | PSU: Corsair GS600 80+ Bronze | Case: Fractal Design Define R4 | Displays: BenQ XL2420TE 24" 144Hz, Dell SR2220L 21.5", LG E2241 21.5" | Keyboard: AZiO Levetron Mech5 MX Blacks | Mouse: Razer Naga 2014 | Audio: Audio-Technica ATH-M50, Samson C01U USB Condenser, RØDE PSA1 Scissor Boom, Akai MPK25 MIDI Controller | Phone: Google Nexus 5 16GB 4.4.2 | Desk: IKEA LINNMON+ADILS | Guitars: Teisco VN-4, Teisco EP93-T

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Tried everything you've said. Made my computer crash again. When I booted it back up, it decided to perform a CHKDSK. I might just wait a while until there's a really good version of the tool. For now, I'll just buy an XBOX 360 controller again. Thanks, anyway.

Bummer, Thats too bad :(

Proud Owner of The Asus Ares III, Card No:19!

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