no power

[tommy3010]

i there just built new pc and when i shutdown

the pc there is no power to keep the head set charging or no lights on the motherboard it is working fine when on and starts up right away am on 11 pro i aslo have it on the ultra power settings

[Eigenvektor]

If you power down your computer, it turning off and no longer using power is the generally expected case. If your motherboard has ports that can be used for charging even while off, they should be marked appropriately. The power settings you have in Windows are irrelevant to this case. If you turn of your computer, the OS is no longer running.

 

What motherboard do you have? If you don't provide hardware details, no one can tell you if your motherboard supports this.

[starsmine]

How are you turning off the pc?

5vsb won’t work if you are killing the power to the pc.

[tommy3010]

21 hours ago, Eigenvektor said:

If you power down your computer, it turning off and no longer using power is the generally expected case. If your motherboard has ports that can be used for charging even while off, they should be marked appropriately. The power settings you have in Windows are irrelevant to this case. If you turn of your computer, the OS is no longer running.

 

What motherboard do you have? If you don't provide hardware details, no one can tell you if your motherboard supports this.

Msi carbon 

[tommy3010]

20 hours ago, starsmine said:

How are you turning off the pc?

5vsb won’t work if you are killing the power to the pc.

I go to windows then shut down

[Eigenvektor]

51 minutes ago, tommy3010 said:

Msi carbon 

There's more than one model with that name. Which one, e.g. z790?

 

Check if there's a setting in BIOS to keep USB ports powered for charging when powered off or similar.

 

Otherwise, USB ports turning off when the PC is powered down would be the expected case.

[tommy3010]

4 hours ago, Eigenvektor said:

There's more than one model with that name. Which one, e.g. z790?

 

Check if there's a setting in BIOS to keep USB ports powered for charging when powered off or similar.

 

Otherwise, USB ports turning off when the PC is powered down would be the expected case.

z790and the whole motherboard turns off no lights no power 

 

[Eigenvektor]

13 hours ago, tommy3010 said:

z790and the whole motherboard turns off no lights no power

https://youtu.be/tkZ_RSCstBI?t=157

 

Boot into the BIOS and then go to Settings > Advanced > Wake Up Event Setup. There should be a setting "Resume By USB Device". When that is enabled, USB devices should not lose power when the computer is turned off.