Random shutdown's

[Svartedaud3n]

Hi.

I have a self built desktop which i recently switched parts in and now im having issues with the computer completely shutting down randomly.

It shuts down randomly when im playing games or just watching netflix.

I recently switched from an I7-8700k cpu, msi motherboard and corsair vengeance ram where i had no issues. The PSU was used in the previous build for 6 months with no issues

I'ved tried updating the bios, checking bios settings, checked all cables on the motherboard and psu, updating drivers, ran different 3Dmark stress tests and checking the cpu for issues but this has lead to no change.

The pc has completely shut down most of the time except 1 BSOD. These past days ive had 8 complete shut downs. (08.06 - 2 shutdown, 10.06 - 2 shutdown, 11.06 - 2 shutdown|1BSOD, 12.06 - 2 shutdown)

 

Could this be a Motherboard or PSU issue?

 

CPU, mobo, ram and aio is brand new while the psu is about 6 months old.

 

My specs:

CPU - AMD Ryzen 7 7700X

Motherboard - ASUS TUF Gaming B650-PLUS WIFI

RAM - G.Skill DDR5 6000MHz 32GB

PSU - Corsair RM850e 850W

AIO - Be Quiet Pure Loop 360mm

[Agall]

54 minutes ago, Svartedaud3n said:

Hi.

I have a self built desktop which i recently switched parts in and now im having issues with the computer completely shutting down randomly.

It shuts down randomly when im playing games or just watching netflix.

I recently switched from an I7-8700k cpu, msi motherboard and corsair vengeance ram where i had no issues. The PSU was used in the previous build for 6 months with no issues

I'ved tried updating the bios, checking bios settings, checked all cables on the motherboard and psu, updating drivers, ran different 3Dmark stress tests and checking the cpu for issues but this has lead to no change.

The pc has completely shut down most of the time except 1 BSOD. These past days ive had 8 complete shut downs. (08.06 - 2 shutdown, 10.06 - 2 shutdown, 11.06 - 2 shutdown|1BSOD, 12.06 - 2 shutdown)

 

Could this be a Motherboard or PSU issue?

 

CPU, mobo, ram and aio is brand new while the psu is about 6 months old.

 

My specs:

CPU - AMD Ryzen 7 7700X

Motherboard - ASUS TUF Gaming B650-PLUS WIFI

RAM - G.Skill DDR5 6000MHz 32GB

PSU - Corsair RM850e 850W

AIO - Be Quiet Pure Loop 360mm

What GPU are you using and what are the timings on the RAM?

[johnno23]

Best to just start out with the safe defaults on the Bios for the motherboard.

Also the memory just drop down to basic speed no XMP or expo etc just leave it running at the base defaults.

Also Check for driver updates for the rest as your network and even Windows OS.

Once everything is at default values and all hardware has latest driver etc just try running the system.

Also whilst your at it open Event Viewer and clear the logs so that you have a fresh set of logs that might have error codes etc that you can reference later.

 

[Svartedaud3n]

11 hours ago, johnno23 said:

Best to just start out with the safe defaults on the Bios for the motherboard.

Also the memory just drop down to basic speed no XMP or expo etc just leave it running at the base defaults.

Also Check for driver updates for the rest as your network and even Windows OS.

Once everything is at default values and all hardware has latest driver etc just try running the system.

Also whilst your at it open Event Viewer and clear the logs so that you have a fresh set of logs that might have error codes etc that you can reference later.

 

I've tried with default basic settings but that sets ex. the ram speed to 4800 mhz instead of 6000.

Right now im only running default settings except manually putting ram to 6000.

Every driver is updated and the event viewer logs leave me with nothing. Just a "critical" error where it tells me that windows has shut down unexpectedly when i boot it from a crash

[Svartedaud3n]

16 hours ago, Agall said:

What GPU are you using and what are the timings on the RAM?

Im using an MSI GeForce RTX 3070 GAMING Z TRIO

Ram is using the default values "auto" in the bios. It runs at 6000 MHz and CL36 (36-36-36-96).

Ive tried running it with 4800 MHz in the bios but that leads to even worse crashes....somehow

[Svartedaud3n]

I have now also tested putting the old cpu/mobo/ram back in the system and it runs fine which leads me to believe i dont have an issue with my psu. I might be wrong about this tho

[Agall]

2 hours ago, Svartedaud3n said:

Im using an MSI GeForce RTX 3070 GAMING Z TRIO

Ram is using the default values "auto" in the bios. It runs at 6000 MHz and CL36 (36-36-36-96).

Ive tried running it with 4800 MHz in the bios but that leads to even worse crashes....somehow

I'd run a memtest and see if it gives any errors. Those timings aren't aggressive, but its still dependent on what your CPU's memory controllers like. You could always try swapping the DIMMs as well to see if one of your memory controllers just doesn't like a stick.

[Svartedaud3n]

On 7/13/2023 at 12:21 PM, Agall said:

I'd run a memtest and see if it gives any errors. Those timings aren't aggressive, but its still dependent on what your CPU's memory controllers like. You could always try swapping the DIMMs as well to see if one of your memory controllers just doesn't like a stick.

I ran about 9 of windows memtest’s and they showed no errors. 
I spent the past week(end) trying different stuff. It seems like that mobo/memory combo sometimes leads to crashing. Could be bios that is actually the faulty part here, seems like a lot of people have had issues with this mobo/bios

 

i sent all the new parts back for warranty check and hopefully they let me change that mobo

 

thanks for the help! I greatly appreciate it :)