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2 year old PC crashing

LpoolTech
By LpoolTech
in Troubleshooting
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PC specs:

MB- Msi MEG B550

gpu- 3060

cpu - amd ryzen 7 3700x

ram - corsair vengeance ddr4 2x8gb (old) /  Corsair CMK16GX4M2B3200C16 Vengeance LPX 16 GB (2 x 8 GB) DDR4 3200 (new)  (both tested)

ssd- samsung 970 evo 1tb

psu - corsair rm650

 

So a friend of mine bought some parts few years ago (specs above) and someone build it for her. Since beginning, she would experience random crashes (no blue screen errors) she took it to a pc shop where they tested all the parts and couldn't find a faulty one  (the store did take the gpu, cpu and ram out to test them in other pcs and they said they worked fine <- her words) she also got another PSU and the issue persisted. We swapped the memory as the current one wasn't on the compatibility list for her MB  and the issue is still there. Any ideas what to look at next? 

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3 minutes ago, LpoolTech said:

PC specs:

MB- Msi MEG B550

gpu- 3060

cpu - amd ryzen 7 3700x

ram - corsair vengeance ddr4 2x8gb (old) /  Corsair CMK16GX4M2B3200C16 Vengeance LPX 16 GB (2 x 8 GB) DDR4 3200 (new)  (both tested)

ssd- samsung 970 evo 1tb

psu - corsair rm650

 

So a friend of mine bought some parts few years ago (specs above) and someone build it for her. Since beginning, she would experience random crashes (no blue screen errors) she took it to a pc shop where they tested all the parts and couldn't find a faulty one  (the store did take the gpu, cpu and ram out to test them in other pcs and they said they worked fine <- her words) she also got another PSU and the issue persisted. We swapped the memory as the current one wasn't on the compatibility list for her MB  and the issue is still there. Any ideas what to look at next? 

Only faulty part left is the mobo then. Or the SSD, but the SSD wouldn't cause crashes all the time so I would say try a different mobo if you can

Message me on discord (bread8669) for more help 

Quote me if you want me to get notified

 

Current parts list: PCPartPicker Part List

CPU: AMD Ryzen 5 7600 3.8 GHz 6-Core Processor  (Purchased For £175.00) 
CPU Cooler: Thermalright Phantom Spirit 120 SE ARGB 66.17 CFM CPU Cooler  (Purchased For £0.00) 
Motherboard: MSI PRO B650M-A WIFI Micro ATX AM5 Motherboard  (Purchased For £144.99) 
Memory: Corsair Vengeance 32 GB (2 x 16 GB) DDR5-6000 CL30 Memory  (Purchased For £89.99) 
Storage: Crucial P5 Plus 500 GB M.2-2280 PCIe 4.0 X4 NVME Solid State Drive  (Purchased For £0.00) 
Storage: Kingston A400 960 GB 2.5" Solid State Drive  (Purchased For £0.00) 
Video Card: Gigabyte GAMING OC Radeon RX 7800 XT 16 GB Video Card  (Purchased For £448.99) 
Case: Lian Li LANCOOL 205M MESH MicroATX Mini Tower Case  (Purchased For £82.98) 
Power Supply: MSI MAG A850GL PCIE5 850 W 80+ Gold Certified Fully Modular ATX Power Supply  (Purchased For £99.00) 
Total: £1040.95

 

 

 

 

 

 

 

 

 


 

 

 

 

 

Damn this space can fit a 5090 (just kidding, it needs more)

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Posted
5 minutes ago, LpoolTech said:

PC specs:

MB- Msi MEG B550

gpu- 3060

cpu - amd ryzen 7 3700x

ram - corsair vengeance ddr4 2x8gb (old) /  Corsair CMK16GX4M2B3200C16 Vengeance LPX 16 GB (2 x 8 GB) DDR4 3200 (new)  (both tested)

ssd- samsung 970 evo 1tb

psu - corsair rm650

 

So a friend of mine bought some parts few years ago (specs above) and someone build it for her. Since beginning, she would experience random crashes (no blue screen errors) she took it to a pc shop where they tested all the parts and couldn't find a faulty one  (the store did take the gpu, cpu and ram out to test them in other pcs and they said they worked fine <- her words) she also got another PSU and the issue persisted. We swapped the memory as the current one wasn't on the compatibility list for her MB  and the issue is still there. Any ideas what to look at next? 

Latest Bios?

Latest chipset drivers downloaded from AMD (not MSI)?

Latest GPU vBIOS on the card?

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 32+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - Madlions MAD 68HE Pro - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Tripowin Vivace - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Huawei OptiXstar EG8145X6-10 - 1000/500 Mbps fiber optic Internet access
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 13 16GB/512GB - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color - Miyoo A30 Spruce
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4 GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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Posted

Please check event viewer after a crash for clues. Yes the same event viewer those phone scammers use to tell you that you have a virus. Those errors, especially anything that's labelled as WHEA-Logger, is really important for troubleshooting a hardware failure

Specs:

  • 5950X -30 all core curve, +200 Mhz offset
  • H150i 360mm AIO
  • Asus X570 Dark Hero
  • 4x8GB DDR4 3600 CL14
  • Asus Strix OC 3080 Ti
  • EVGA 1600G+
  • 13xAL120 V2 Uni fans
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