Windows freezing

[maexmaex]

Hello, idk if im in the right place here but i dont know where to go anymore

 

I had this issue on and off for about a year now and a friend told me to look in the event logger. Long story short I found what is in the pictures and online there was no case specific fix I could find. 

Its recommended to ignore the DistrubitedCOM (id: 10010, not 10016) issue but I always get a completely freezing screen while sound from e.g. youtube keeps playing. 

 

Any suggestions would help me out a ton

- Mäx

 

[maexmaex]

1 minute ago, oofki said:

Those errors are normal. They happen on clean installs of windows 

Is the OS freezing for a few seconds due to this normal too?

I have windows 10 Pro btw

[191x7]

5 minutes ago, maexmaex said:

Is the OS freezing for a few seconds due to this normal too?

I have windows 10 Pro btw

Which hardware?

 

Any other steps you tried in solving the issue?

[maexmaex]

9 minutes ago, 191x7 said:

Which hardware?

 

Any other steps you tried in solving the issue?

AMD 5 1600

Asrock A320m dvs r4.0

32gb 3200mhz 

Rtx 3050

 

I havent found any trouble shooting suggestions that made sense, and I did the basic stuff like, looking for driver updates or windows updates 

[191x7]

13 minutes ago, maexmaex said:

AMD 5 1600

Asrock A320m dvs r4.0

32gb 3200mhz 

Rtx 3050

 

I havent found any trouble shooting suggestions that made sense, and I did the basic stuff like, looking for driver updates or windows updates 

  

On 3/2/2023 at 8:57 AM, 191x7 said:

Please answer as many of these questions as you can:

• What is your full PC configuration (CPU, MBO, RAM, Cooler, PSU, GPU, Case, ...)?
• What windows version are you using and are they updated?
• How are your CPU, MBO and GPU temperatures in idle and under load?
• Using the latest Motherboard Bios?
• Latest chipset drivers downloaded from AMD / Intel?
• Disk drive health OK?
• Latest SSD firmwares on the SSD-s?
• Latest GPU drivers?
• Latest GPU vBIOS / firmware?
• RAM running XMP (DOCP)? Tried XMP off?
• Tested the RAM with Memtest86?
• Does the same happen with a benchmark tool like 3DMark?
• How about Cinebench R23, Unigine heaven?
• Stress test applications work OK (OCCT, Prime95, ...)?
• Have you done any tweaks like disabling MultiPlane Overlay MPO?
• Does the Windows Reliability Monitor tool show issues?
• Do you know the steps to reproduce the issue or what you changed before the issue appeared?
• Do your 3DMark Firestrike and Timespy score differ a lot from other comparable systems?
• Have you tried replacing any hardware?
• Tried some of the hardware in another system?
• Tried running sfc /scannow in command prompt / powershell / Termional?
• Any other troubleshooting steps you've tried?

 

**CPU - processor, MBO - motherboard, RAM - memory, HDD/SSD - storage or disk drives, PSU - power supply

 

Tools you can find info about your system with or answers to some of the questions:

• CPU-Z (info on the CPU, MBO, Bios, RAM)
• GPU-Z (info on the GPU, GPU drivers, vBios)
• Hard Disk Sentinel (info on the drives and drive health)
• CrystalDiskInfo (info on the Smart status of the hard drives and ssd-s)
• Speccy (general PC info)
•  OpenHardwarwMonitor (temperatures)
• HWMonitor (temperatures)
• PassMark RamMon (info about the RAM, advanced)
• HWInfo64 (system info)
• Aida64 (system info, advanced)
• SSD-Z (SSD info, outdated)
• HDtune (HDD and SSD health and performance testing)
• BlueScreenView (BSOD diagnosis)
• WhoCrashed (BSOD diagnosis)
• Windows Reliability Monitor (to check if there are app crashes or such)
• Event Viewer (to check for issues other than Event 41 Kernel Power or the Event 6008)
• 3Dmark (Firestike, Timespy - general performance benchmarks).

 

I will try to keep this post/thread updated, add additional questions or software if I remember something.