Problems installing Windows Updates

[Kira_Avaritia]

For the past few months I've been having issues with installing any of the Windows 11 cumulative updates because they're always freezing up at like 50% and then spitting out "Install error - 0x800f0831".

I've tried looking through google for help but nothing has worked. I tried using DISM and sfc. Then I tried using an installation media to repair corrupted files with DISM which failed. I even tried using the installation media to update windows directly which actually did work until I tried running Genshin Impact. Starting the game lead to a blue screen so I reverted the windows version back to the one it was at before. Recently I even tried using one of the insider preview builds hoping it would work but it spat out the same error. I'm a bit reluctant to completely reset my laptop so I'd rather try all of my other options first.

 

Someone please help.

[Pikatchu]

Have you tried downloading the package directly from Microsoft and installing as a standalone?

 

Microsoft's update catalog:

https://www.catalog.update.microsoft.com/Search.aspx?q=KB5004945

[Kira_Avaritia]

10 minutes ago, Pikatchu said:

Have you tried downloading the package directly from Microsoft and installing as a standalone?

 

Microsoft's update catalog:

https://www.catalog.update.microsoft.com/Search.aspx?q=KB5004945

I haven't actually. Thanks for the suggestion!

[Kira_Avaritia]

18 minutes ago, Pikatchu said:

Have you tried downloading the package directly from Microsoft and installing as a standalone?

 

Microsoft's update catalog:

https://www.catalog.update.microsoft.com/Search.aspx?q=KB5004945

It failed with error code 0xc1900401

[Pikatchu]

11 minutes ago, Kira_Avaritia said:

It failed with error code 0xc1900401

Seems like your OS partition is corrupted, from the fixes you have mentioned, I will highly advise a fresh install.

 

From my experience, take that however you want, nothing will really fixes a corrupted partition fully. They will apply bandages over the wound instead of healing it.

 

Its worth checking for image backups if your machine was setup to auto create images.

[Kira_Avaritia]

4 minutes ago, Pikatchu said:

Seems like your OS partition is corrupted, from the fixes you have mentioned, I will highly advise a fresh install.

 

From my experience, take that however you want, nothing will really fixes a corrupted partition fully. They will apply bandages over the wound instead of healing it.

 

Its worth checking for image backups if your machine was setup to auto create images.

Damn I was afraid of this . And I don't think I have any image backups either. Thanks a lot for your help. Also I have an extra HDD installed for games, should I disconnect it before I go reinstalling?

[Pikatchu]

9 hours ago, Kira_Avaritia said:

Damn I was afraid of this . And I don't think I have any image backups either. Thanks a lot for your help. Also I have an extra HDD installed for games, should I disconnect it before I go reinstalling?

Yep, disconnected all drives other than the boot drive.